Skip to content

Open nowPosted 25 days ago

Senior Specialist eCommerce Loyalty Programs

taylormadegolf22 open roles

Pay
$85,000 – $95,000 a year
Where
Carlsbad, California
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Specialist eCommerce Loyalty Programstaylormadegolf · Carlsbad, California
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on taylormadegolf's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. taylormadegolf postings stay open a median of 6 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 25 days ago

taylormadegolf median: 6 days open

The posting

We're looking for an individual to own, evolve, and grow the Team TaylorMade Rewards program across our eCommerce business within our largest market. In this role you will be the program's day-to-day champion — owning commercial execution, shaping strategy, driving member engagement and owning optimization of points while partnering cross-functionally to make loyalty a genuine competitive advantage. This is a high-visibility, high-impact role at the intersection of data, marketing, and customer experience.

US Commercial Ownership

  • Own the US Team TaylorMade Rewards program, including earning and redemption mechanics, and member lifecycle strategy in TM’s largest market.
  • Develop and maintain the US loyalty financial model ensuring the loyalty investment drives measurable ROI through repeat purchase rate, LTV, and contribution margin.
  • Drive the commercial evolution — identifying new earn/burn opportunities, partnership integrations (e.g., ID.me, subscriptions), and feature enhancements.
  • Identify and develop early access and exclusive product opportunities for loyalty members — defining eligibility criteria, coordinating with merchandising and product teams on inventory allocation, and ensuring these benefits are clearly communicated and differentiated across member tiers.

Commercial Management & Execution

  • Design and execute targeted loyalty campaigns (bonus point events, triple-point promotions, milestone rewards) tied to key product launches, seasonal moments, and tour activations.
  • Own loyalty member automations across email, SMS, and push notifications — including trigger logic, segmentation, and messaging strategy — and track performance against key engagement metrics such as open rate, click-through rate, conversion, and churn reduction to continuously optimize the member lifecycle.
  • Collaborate with the US retention team to build personalized member communication journeys that drive enrollment, engagement, and reactivation.
  • Partner with the merchandising and site experience teams to ensure loyalty is prominently featured across taylormadegolf.com — from homepage banners to checkout.
  • Manage the loyalty content calendar and coordinate with creative to develop on-brand assets for program communications.

Analytics & Insights

  • Define, track, and report on core loyalty KPIs: enrollment rate, retention rate, active member rate, points issuance/redemption, redemption rate, and member vs. non-member spend benchmarks.
  • Use data and A/B testing to continuously optimize program mechanics, earning rules, and member communications.
  • Partner with the analytics team to build member segmentation models and identify high-value cohorts for targeted retention initiatives.
  • Present regular performance updates and strategic recommendations to US eCommerce and marketing leadership.
  • Flag to Global Program Manager and senior leadership when global program decisions affect US points issuance, redemption mechanics, or member economics, and provide input on US P&L impact before those decisions are finalized.
  • Performs other related responsibilities as required

Knowledge and Skills Requirements:

  • Strong ability to build project plans, connect cross functional teams and own end to end delivery of content assets.
  • Strategic thinker with a great attitude and an insatiable appetite for learning
  • Must be able to quickly assess issues and react to changing circumstances and new information
  • Familiar with standard concepts, practices, and procedures within an agile software life-cycle
  • Able to work in a fast-paced environment, including prioritizing and multi-tasking while paying close attention to detail
  • Knowledge of MS Office Tools (Outlook, Word, PowerPoint, Excel)
  • Strong English verbal and written communication with the ability to effectively interface with all levels of management.
  • Ability to influence effectively and work as a member of a cross functional team.
  • Passion for ecommerce and best practices, with a consumer-first perspective.
  • Excellent organizational, planning and project management experience.
  • Organized and self-motivated team player, able to build strong cross-departmental working relationships, with strong attention to detail and the ability to prioritize objectives, handle time constraints, and manage shifting priorities within a fast-paced environment.
  • Expert in establishing new processes within a large organization to improve efficiency and streamline workflows.
  • Strong analytical skills. Capable of interpreting data to improve content effectiveness and recommend optimizations.
  • Familiarity working with third party vendors and ecommerce tools: Salesforce, Figma, Quantum Metrics, Google Analytics, Air-table (or similar).

Education, Work Experience, and Professional Certifications:

  • Bachelor’s degree in Marketing, Business, Communications, or a related field
  • 4+ years’ experience within an E-Commerce business essential, loyalty experience preferred.
  • Experience working in a cross functional environment within a large organization.

Work Environment / Physical Requirements:

  • Normal office conditions with consistent computer usage
  • Ability to work extended hours as necessary
  • Light physical effort equal to frequent lifting or moving of lightweight materials

TaylorMade is a performance driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job related knowledge, education, skills, experience, and work location. The expected annual base pay range for this position is $85,000 - $95,000. Additional benefits, such as health & wellness, performance bonuses, product discounts, holidays, paid time off, etc. may also be offered in accordance with our plans.

#LI-Onsite

#LI-ZH1

TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against taylormadegolf's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on taylormadegolf's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    taylormadegolf's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.