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Open nowPosted 83 days ago

Team Lead– Payment Operations (Money Movement)

Tazapay Pte Ltd21 open roles

Where
Delhi, India
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Your applicationOpen nowTeam Lead– Payment Operations (Money Movement)Tazapay Pte Ltd · Delhi, India

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 83 days ago

The posting

Team Lead - Payment Operations (Money Movement)

Location: Delhi

Experience: 5+ Years

Shift: Rotational

Role Overview

We are looking for a Team Lead – Payment Operations with hands-on experience in cross-border payment operations to manage end-to-end payment processing, reconciliations, settlements, refunds, and operational excellence. The ideal candidate should be analytical, process-driven, and passionate about improving operational efficiency through automation and AI.

Key Responsibilities

  • Manage end-to-end cross-border payment operations, including collections, payouts, settlements, reconciliations, refunds, and exception handling.
  • Ensure timely execution of transactions while maintaining high operational accuracy.
  • Drive process improvements, workflow optimization, and operational excellence.
  • Monitor and ensure adherence to SLAs, KPIs, and operational controls.
  • Investigate payment issues, perform root cause analysis (RCA), and manage operational escalations.
  • Collaborate with Product, Engineering, Partnerships, Sales, Customer Support, Finance, and Risk & Compliance to improve payment workflows.
  • Identify opportunities to leverage automation and AI to improve productivity and reduce manual effort.
  • Create and maintain SOPs, dashboards, and operational reports.

Must Have

  • 5+ years of experience in Payment Operations within a Payment Gateway or FinTech environment.
  • Hands-on experience in Cross-Border Payment Operations.
  • Strong understanding of reconciliations, settlements, refunds, and payment exception management.
  • Experience working with multiple stakeholders across business functions.
  • Excellent analytical, communication, and problem-solving skills.

Good to Have

  • Experience with workflow automation tools such as n8n, Make, or Zapier.
  • Basic knowledge of Python, JSON, SQL, or APIs.
  • Exposure to AI-driven operational workflows and automation initiatives.
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