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Open nowPosted 22 hours ago

Customer Service Representative (Atendimento ao Cliente)

TD SYNNEX

Where
São Paulo, Brazil
Work mode
Hybrid
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Your applicationOpen nowCustomer Service Representative (Atendimento ao Cliente)TD SYNNEX · São Paulo, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TD SYNNEX's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 22 hours ago

The posting

Acreditamos que todos têm uma história para contar. Se você tem paixão por impulsionar soluções tecnológicas, sempre colocando os clientes em primeiro lugar, e quer fazer parte de uma equipe que valoriza as diferenças e cria tendências, construa sua história de carreira conosco. Buscamos criar um ambiente de trabalho que seja leve e inclusivo, com equilíbrio entre vida pessoal e profissional, além de incentivar ações solidárias.Responsabilidades e atribuições Atender e suportar nossos parceiros de negócios com dúvidas, solicitações ou reclamações sobre os processos vendas na TD SYNNEX Brasil e de nossos fornecedores designados (plataforma de chamados JIRA, Teams e e-mail); Responder a chamados, agilizar ordens críticas, comunicar disposições, pesquisar e resolver problemas sobre ordens de faturamento ou contratos; Garantir a precisão e a execução do atendimento dentro dos prazos estabelecidos, apoiando a equipe a manter e melhorar os SLAs definidos, mas priorizando sempre a qualidade do atendimento e a resolução do tema trazido pelo cliente, com clareza e empatia; Documentar todos os processos de acordo com a equipe off-shore; O trabalho é realizado sob supervisão e recebe instruções detalhadas para executar tarefas. Seguir as prioridades fornecidas para a execução do trabalho; Gerenciar a comunicação constante e eficaz com clientes internos e externos da TD SYNNEX;Requisitos e qualificações Superior cursando ou completo em Administração, Gestão Empresarial, Gestão de TI ou áreas correlatas. Obrigatória experiência em Excel intermediário-avançado; Experiência em canais de TI, de preferência em distribuidores ou fornecedores de software, é um diferencial.Informações adicionaisLocalidade: São Paulo, SP

Horário de trabalho: segunda à sexta-feira das 09h às 18h

Modelo Híbrido

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against TD SYNNEX's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on TD SYNNEX's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    TD SYNNEX's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

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Before you press

Straight answers

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

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