The posting
Property Manager
Realty Management Partners (RMP)
About Realty Management Partners
Realty Management Partners (RMP) is a growing third-party real estate management company with approximately 50 employees across five business divisions: Commercial Property Management, Condominium Association Management, Service & Maintenance, Construction Management, and Financial Services.
Based in Manchester, NH, RMP's condominium association management portfolio includes approximately 75 separate associations totaling 5,500 condominium units. Its commercial property management portfolio includes approximately 50 properties totaling 1.5 million square feet and nearly 300 tenants.
The company's portfolio spans New Hampshire's Lakes Region through Southern New Hampshire and into the Greater Boston market. Communities include a variety of condominium properties, including retirement communities, 55+ communities, and other residential associations.
Position Summary
The Property Manager reports to the Director of Residential Operations and is responsible for overseeing the day-to-day management of an assigned portfolio of condominium associations.
This role is ideal for someone who is highly organized, proactive, personable, and confident communicating with a variety of people. The ability to manage multiple priorities, solve problems, navigate challenging conversations, and maintain strong relationships is essential.
Previous condominium or property management experience is not required. RMP is willing to train the right individual who brings strong communication skills, sound judgment, financial awareness, and a practical understanding of building maintenance and construction.
Key Responsibilities
Community & Client Management
- Serve as the primary point of contact for Boards of Directors, homeowners, residents, and vendors.
- Build strong client relationships through proactive communication and professional guidance.
- Respond to homeowner concerns, complaints, and requests in a timely and professional manner.
- Address challenging situations and enforce community policies with confidence, professionalism, and consistency.
- Manage multiple associations and competing priorities while maintaining a high level of customer service.
Board Meeting Management
- Prepare agendas, reports, and supporting materials for Board meetings.
- Attend and facilitate Board meetings and track action items.
- Assist Boards in understanding operational and financial matters.
- Take meeting notes and prepare minutes as the official record of meetings.
- Communicate decisions, follow-up items, and ongoing projects to Board members.
Financial Management & Budget Planning
- Assist with annual budget preparation and reserve planning.
- Review monthly financial statements, including balance sheets and profit-and-loss statements.
- Monitor expenditures and support informed Board decision-making.
- Understand basic financial reporting and communicate financial information clearly to Board members.
- Help ensure association expenses and projects are appropriately monitored.
Vendor & Contract Management
- Solicit and evaluate bids from contractors and service providers.
- Manage contracts and oversee vendor performance.
- Develop strong relationships with vendors and consultants.
- Coordinate vendor work and follow up to ensure projects are completed as expected.
Maintenance & Project Management
- Coordinate work orders with the in-house maintenance team.
- Manage repair, maintenance, and capital improvement projects.
- Track project schedules, budgets, and completion milestones.
- Conduct site visits to monitor vendor work, landscaping, snow removal, and other property maintenance activities.
- Identify maintenance concerns and coordinate appropriate solutions.
- Maintain a working understanding of basic building construction, structural components, building envelopes, and common repair and maintenance needs.
Property Inspections & Compliance
- Conduct regular property inspections and site checks, typically on a weekly basis or as needed.
- Identify maintenance needs and develop corrective action plans.
- Monitor compliance with community rules and governing documents.
- Help ensure common areas, building exteriors, grounds, and other association-maintained areas are properly maintained.
- Follow up on property concerns and communicate necessary actions to vendors and association Boards.
Administrative Operations
- Manage a high volume of daily email and electronic communication.
- Maintain records, contracts, correspondence, and project documentation.
- Prepare resident communications and management reports.
- Utilize property management systems and other technology to organize community information.
- Stay organized, responsive, and proactive when managing multiple ongoing responsibilities.
Requirements
Qualifications
The ideal candidate will bring:
- Excellent communication and interpersonal skills, with the ability to work confidently with different personalities.
- Strong organizational skills and the ability to manage multiple priorities without becoming overwhelmed.
- A proactive, positive, and solutions-oriented mindset.
- Confidence handling difficult conversations, homeowner concerns, and challenging situations while maintaining professionalism.
- Strong attention to detail, sound judgment, and common sense.
- Basic financial literacy, including the ability to understand and review financial statements, balance sheets, and budgets.
- A practical understanding of building construction, building materials, and general maintenance.
- Comfort with computers, email, and electronic communication.
- The ability to work independently while collaborating with an internal team.
Additional Details:
- Previous property management or condominium association management experience is not required.
- Relevant certifications are a plus but not required.
- Experience in customer service, business operations, hospitality, construction, real estate, or other relationship-focused environments is welcome.
- A valid driver's license and reliable transportation are needed for local property visits.
Training & Development
Property Managers participate in a structured onboarding and mentorship program led by experienced Senior Property Managers.
Initially, the individual will work alongside experienced team members, gaining exposure to property inspections, vendor coordination, client communication, projects, and Board meetings. As knowledge and experience grow, the individual will gradually transition into independently managing their own portfolio of condominium associations.
RMP is looking for someone who is eager to learn, takes ownership of their responsibilities, and is interested in developing a long-term career in property management.
Benefits
Work Schedule & Flexibility
- Full-time, salaried position with an expected eight-hour workday and mileage reimbursement.
- Initial onboarding and training will take place in the Manchester, NH office.
- After the first 90 days, opportunities for hybrid and flexible work arrangements may become available as the individual becomes established in the role and demonstrates the ability to independently manage their responsibilities.
- Local travel to assigned properties is required, with site visits typically occurring weekly or as needed.
- Occasional evening availability is required for condominium Board meetings. Flexible scheduling is provided to accommodate evening meetings and maintain a balanced workweek.
Compensation & Benefits
- Salary: $60,000–$75,000, depending on experience and overall qualifications.
- 401(k) with company match.
- Health, Dental, and Vision Insurance.
- Company-paid Short & Long-Term Disability.
- Company-paid Life Insurance.
- Eight Paid Holidays.
- Additional voluntary benefits available.
