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BI Platform Operations Engineer – (Tableau, Amazon QuickSight & AWS)

Tech Talent International214 open roles

Where
Toronto, ON, Canada, Remote
Work mode
Remote
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Your applicationOpen nowBI Platform Operations Engineer – (Tableau, Amazon QuickSight & AWS)Tech Talent International · Toronto, ON, Canada, Remote
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Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The posting

Tech Talent International (TTI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to startups, small and mid-sized organizations in Canada/US. We are currently hiring a SBI Platform Operations Engineer – (Tableau, Amazon QuickSight & AWS) for our global consulting client.

Role: BI Platform Operations Engineer – (Tableau, Amazon QuickSight & AWS)

Rate Range: $75 -77/hr C2C (40 hrs /week)

Duration: 6-12 months

Location: Hybrid, 2-3 days in office, Toronto, ON, Canada

Role Overview

Key Responsibilities

  • Administer and support enterprise BI platforms, including Tableau Server and Amazon QuickSight.
  • Manage and troubleshoot QuickSight analyses, dashboards, datasets, data sources, themes, folders, templates, permissions, and related assets.
  • Support SPICE ingestion, dataset refreshes, direct queries, data-source connectivity, dashboard publishing, sharing, and access management.
  • Manage and automate QuickSight assets and permissions using QuickSight APIs and AWS SDKs.
  • Troubleshoot Athena-based BI workloads and data access issues.
  • Support AWS Glue Data Catalog, including databases, tables, schemas, partitions, and metadata management.
  • Manage and troubleshoot Lake Formation permissions and data access controls.
  • Support serverless applications utilizing AWS Lambda and API Gateway integrations.
  • Troubleshoot API integrations and REST-based services supporting BI applications.
  • Monitor platform health using Amazon CloudWatch logs, metrics, dashboards, and alarms.
  • Investigate and resolve infrastructure, authentication, authorization, connectivity, and performance issues.
  • Perform incident management, problem management, root-cause analysis, and production support activities.
  • Develop automation scripts and operational tooling to improve platform reliability and efficiency.
  • Maintain technical documentation, operational procedures, and support runbooks.

Core Qualifications

  • 10+ years of experience supporting enterprise BI and analytics platforms.
  • Strong hands-on experience with Tableau Server Administration and operational support.
  • Extensive experience administering and supporting Amazon QuickSight in production environments.
  • Experience supporting:QuickSight Dashboards Analyses Datasets Data Sources Themes Templates Permissions & Access Controls
  • Experience troubleshooting:SPICE Ingestion Dataset Refreshes Direct Queries Dashboard Publishing Sharing & Access Issues Data Connectivity Issues
  • Experience with Amazon QuickSight APIs and AWS SDKs.
  • Strong knowledge of:Amazon Athena AWS Glue Data Catalog AWS Lake Formation AWS IAM
  • Experience with:AWS Lambda API Gateway REST APIs Serverless Architectures
  • Strong experience using Amazon CloudWatch for monitoring and observability.
  • Ability to troubleshoot issues across application, infrastructure, API, Lambda, and AWS service layers.
  • Experience with production support, incident management, problem management, and root-cause analysis.
  • Experience with scripting and automation using:Python PowerShell Bash AWS CLI
  • Excellent analytical, troubleshooting, documentation, and communication skills.

Preferred Qualifications

  • Experience with Amazon Q in QuickSight and Generative BI capabilities.
  • Experience with Amazon Q Topics and semantic modeling for natural language analytics.
  • Familiarity with Quick Suite agents, chat experiences, and Spaces.
  • Experience with embedded QuickSight and programmatic dashboard management.
  • Understanding of Angular, JavaScript, or TypeScript.
  • Experience operating BI Platform-as-a-Service (BI PaaS) or BI-as-a-Service environments.
  • Experience supporting custom applications built on QuickSight APIs.
  • Experience troubleshooting end-to-end data flows involving:QuickSight Athena Glue Data Catalog Lake Formation S3 IAM
  • Experience supporting serverless architectures leveraging Lambda and API Gateway.
  • Experience with Tableau Server upgrades, backup/restore, monitoring, and performance tuning.
  • Familiarity with CI/CD pipelines, Infrastructure as Code (IaC), and cloud deployment practices.
  • Knowledge of ITIL-based incident, problem, and change management practices.
  • Experience supporting enterprise environments with strong security, governance, and compliance requirements.

Key Skills

  • Tableau Server
  • Amazon QuickSight
  • AWS
  • Amazon Athena
  • AWS Glue Data Catalog
  • AWS Lake Formation
  • AWS IAM
  • AWS Lambda
  • API Gateway
  • REST APIs
  • CloudWatch
  • SPICE
  • BI Platform Administration
  • Data Analytics
  • Dashboard Management
  • Root Cause Analysis
  • Incident Management
  • Problem Management
  • Python
  • PowerShell
  • Bash
  • AWS CLI
  • Serverless Architecture
  • CI/CD
  • Infrastructure as Code (IaC)
  • Amazon Q
  • JavaScript
  • TypeScript
  • Angular
  • ITIL
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