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Open nowPosted 75 days ago

Cust Serv Agent RA ESP-3

Teladoc Health48 open roles

Where
ESP - Barcelona
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Your applicationOpen nowCust Serv Agent RA ESP-3Teladoc Health · ESP - Barcelona
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Teladoc Health postings stay open a median of 7 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 75 days ago

Teladoc Health median: 7 days open

The posting

Funciones principales:

·Gestionar las llamadas entrantes y realizar llamadas asignadas diariamente (emisión de llamadas o comunicación de condiciones de contratación)

·Verificación de los datos del cliente y reproducir la RGPD.

·Realizan llamadas para la comunicación de condiciones de contratación o de valoraciones médicas, obtención de documentación para tramitación de un sinestro (revisar la solvencia/liquidez), seguimiento de servicio, según la asignación.

·Mantenerse actualizado sobre modificaciones en operativas y protocolos.

Qué ofrecemos:

- Contrato TEMPORAL.

- Jornada laboral de 30 horas semanales distribuidas de Lunes a Viernes horario de mañanas 9-15h o de tardes 15-21h

- Formación inicial y remunerada.

Requisitos mínimos

- Cursando grado universitario.

- Imprescindible nivel nativo/alto de castellano y catalán.

- Valorable experiencia en centros de atención al cliente (call center)

- Conocimientos de ofimática (paquete office).

- Persona organizada, con buenas habilidades comunicativas y toma de decisiones.

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