The posting
Job Description
At Telenet, we want to be one step ahead in an ever-evolving digital world.
Connectivity is changing by the day, from mobile networks to smart homes. Every single day, our customers interact with the technology we deliver. And that's where a Product Manager Fixed Connectivity steps in to ensure our customers are always connected to the best technology available.
In this role, you'll take ownership of the strategy, development, and quality of one or more of our fixed connectivity products. Whether it's fixed broadband, WiFi or security products. You are willing to deep dive into the technical aspects of the connectivity products.
You’ll collaborate across engineering, digital, IT, marketing, customer operations and external partners to bring products from concept to launch, and into the hands of our residential and SoHo (small office/home office) customers. You’ll craft and own the roadmap and be the driving force behind an exceptional experience for users across our Telenet and Base brands. By leveraging the power of AI and emerging technologies, you’ll help us anticipate customer needs and deliver smarter, more personalized solutions.
Are you the kind of person who gets excited about new WiFi standards, smart home gadgets, AI innovations or the technology behind how millions of people stay connected every day? Do you enjoy figuring out how things work, exploring new technologies and turning ideas into products customers love? Then this might be the perfect role for you.
Your tasks as our product manager
- You lead key product initiatives for the fixed connectivity roadmap.
- Based on research & existing data, you build extensive knowledge and deep understanding of customer needs in the fixed connectivity area, and you translate this into relevant insights and business opportunities.
- You anticipate competitive changes and market trends and translate this into roadmaps.
- You scan and analyze the market for emerging technologies, use of AI and perform assessments of what technologies could be useful for Telenet and/or its customers.
- You are on top of our customers’ experience through various channels (research, sales channels, customer care, field technicians, web, …).
- You work closely with other connectivity team members and our global partners to align the product roadmap.
- You work on business cases for your initiatives together with go-to-market, finance and strategy.
- You manage the product lifecycle of the solutions within your portfolio.
- You monitor customer satisfaction of our connectivity solutions, and initiate projects to improve the connectivity experience and bring innovation to the customer.
- You act as the product expert and internal/external product evangelist
- You work closely together with Engineering, IT, market research and digital/ app teams to ensure timely and high-quality delivery of your projects.
Your profile as our product manager
- You have a university degree in economics, industrial or computer engineering, business administration or relevant qualifications through experience
- You have relevant product management experience or engineering experience
- You are passionate about technology, telecom and media. You are willing to deep dive in technical aspects of connectivity domain.
- You are a real team player, willing to work in an agile environment, who also gets results by his/her own efforts
- You take ownership of your projects and can act as a ‘go-to’ person
- You combine strong analytical skills with a creative and positive mind
- You are a strong and convincing communicator
- Strong knowledge of Dutch with a solid knowledge of English, both spoken and written
- Experience in fixed connectivity and/or digital solutions is a plus
Our offer to you
At Telenet group, you get more than just an attractive gross salary. We strongly believe in results and ownership: we give trust but also expect commitment and impact. What you achieve truly matters.
In addition to a thirteenth-month salary and holiday pay, you can count on an extensive package of extra benefits that supports you in your daily life as well as at work.
An overview of our benefits:
- Mobility budget: compose your own mobility plan, you can opt for a company car or alternative mobility solutions
- Meal vouchers and eco vouchers
- Mobile phone, mobile subscription, laptop, and employee discounts
- Collective bonus and individual bonus (aligned with your performance)
- Hospitalization insurance (including an ambulatory plan) and group insurance
- 20 days of paid leave and 12 compensatory days off
We value your ongoing development, investing in growth via our internal learning platform, coaching, and on-the-job training. You will have opportunities to keep learning and further strengthen yourself in your role.
We also prefer working closely together. We believe strong teams form by frequent interactions and quick transitions. To facilitate a smooth onboarding and rapid integration for new employees, we expect you to be present in the office at least three days a week during the first six months. On other days, you can work remotely from home.
What happens after you apply?
Do you see a match with our position? Then we look forward to receiving your application. We always get back to you. When there’s a match, we will reach out to you to get acquainted and explain the next steps in our selection process.
#LV-1
