Skip to content

Open nowPosted 161 days ago

Bilingual Customer Service Representative (Spanish/English) – Streator, IL

teleperformance18 open roles

Where
Streator, IL
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowBilingual Customer Service Representative (Spanish/English) – Streator, ILteleperformance · Streator, IL
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on teleperformance's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.1% of postings close within 7 days. Measured by our own scanner across the market. teleperformance postings stay open a median of 3 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.6%3 days
  3. 8.1%7 days
  4. 15.1%14 days
  5. 34.0%30 days
This job: posted 161 days ago

teleperformance median: 3 days open

The posting

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

Job Description:

We Are Hiring – Call Center / Collections Representatives (Bilingual, a must) Location: Streator, IL (Onsite) Schedule: Monday–Friday, 9 AM – 6 PM (No Weekends) Pay: $15.50/hour + commission opportunities

¡Estamos contratando! – Representantes de Call Center / Cobranza (Bilingüe) Ubicación: Streator, IL (Presencial) Horario: Lunes a Viernes, 9 AM – 6 PM (Sin fines de semana) Pago: $15.50 por hora + comisiones

Now is a great time to join AllianceOne!

As a subsidiary of Teleperformance, AllianceOne offers the opportunity to be part of a global leader in customer experience and contact center solutions. Join a company known for delivering exceptional customer experiences while building a stable and rewarding career.

What You’ll Do

We are currently hiring call center/collections professionals to connect with customers and help resolve delinquent account issues. In this role, you will:

  • Work directly with customers to find realistic repayment solutions
  • Provide guidance, options, and support to help customers get back on track
  • Deliver a positive, respectful, and solution-focused experience
  • Balance customer needs with business objectives

Bilingual (English/Spanish) applicants will be prioritized

Lo que harás

Actualmente estamos contratando profesionales de call center/cobranza para comunicarse con clientes y ayudar a resolver cuentas vencidas. En este puesto, tú:

  • Trabajarás directamente con clientes para encontrar soluciones de pago realistas
  • Brindarás orientación, opciones y apoyo
  • Ofrecerás un servicio respetuoso y enfocado en soluciones
  • Equilibrarás las necesidades del cliente con los objetivos del negocio

Los candidatos bilingües (inglés/español) tendrán prioridad

What We Offer

  • Competitive hourly pay + uncapped commission
  • Paid training to set you up for success
  • Stable, full-time schedule (no weekends)
  • Career growth opportunities within a global organization

Benefits

  • Medical, Dental, Vision Insurance
  • HSA/FSA options
  • Generous Paid Time Off
  • Optional Daily Pay
  • Employee Assistance Program (EAP)
  • 401(k) after 90 days
  • And more

Health benefits begin the 1st of the month following your hire date (or immediately if hired on the 1st).

Qualifications

  • Customer service experience (call center or collections preferred)
  • Fluent in English and Spanish (preferred and prioritized)
  • Strong communication and negotiation skills
  • Ability to multitask across systems while speaking with customers
  • Reliable attendance and strong work ethic
  • Problem-solving and critical thinking skills
  • Basic computer and typing skills
  • Team-oriented with the ability to work with diverse customers

Background check required

Why Join Us?

If you’re looking for career growth, stability, and a supportive team, AllianceOne is the place for you.

#ZRPSG

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at [email protected].

Questions?

  • Please review our privacy notice available at the following www.allianceoneinc.com/careers
  • For additional information on AllianceOne visit our website at www.allianceoneinc.com
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against teleperformance's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on teleperformance's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    teleperformance's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.