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Open nowPosted 30 days ago

Head of Service m/w/d

Telsonic AG

Where
Bronschhofen, SG, Switzerland
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Your applicationOpen nowHead of Service m/w/dTelsonic AG · Bronschhofen, SG, Switzerland

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Telsonic AG's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 30 days ago

The posting

Dein Wirkungsfeld:

  • Führung des Service\-Teams
  • Gruppenweit einheitliche Service\-Standards für Prozesse, Reaktionszeiten, Reporting und Eskalation
  • Verantwortung für Serviceumsatz, Kosten und Kennzahlen wie Erstlösungsquote und Kundenzufriedenheit
  • Ausbau wiederkehrender Erträge durch Wartungs\- und Lizenzverträge sowie Software\-Optionen
  • Weiterentwicklung des Portfolios mit Retrofit, Remote Support und digitalen Services
  • Ausbau des Know\-how\-Managements mit Wissensdatenbank, Ticketsystem, Dokumentation und Lernplattform
  • Eskalationsinstanz bei kritischen Kundenfällen

Deine Pluspunkte:

* Technisches Studium FH/ETH, z. B. Informatik, Maschinenbau, Elektrotechnik oder Mechatronik * Mehrjährige Führungserfahrung im industriellen Service mit globaler Verantwortung * Erfahrung mit softwarelastigen Produkten, idealerweise im Maschinen\- und Anlagenbau * Erfahrung in der Einführung von Service\- oder Ticketsystemen inkl. Change Management * Interesse an Ultraschalltechnologie und kundenspezifischen Applikationen * Verhandlungssicheres Deutsch und Englisch, internationale Reisebereitschaft * Strukturiert, durchsetzungsstark und kundenorientiert mit Hands\-on\-Mentalität j4id10425304a j4it1041a j4iy26a

Posting text belongs to the employer. Removal requests: contact us.

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  1. A CV for this posting

    Written against Telsonic AG's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Telsonic AG's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Telsonic AG's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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