The posting
Roles & Responsibilities
We are looking for a warm and service-focused Front of House / Hostess to be the face of Tembusu, responsible for both guest reception and service support.
Key Responsibilities:
- Create a welcoming atmosphere by greeting guests with positive energy and genuine hospitality.
- Manage reservations, answer phone calls, and respond to guest enquiries.
- Seat guests according to designated floor plans and rotation schedules.
- Take orders and serve food and beverages accurately and efficiently.
- Provide knowledgeable menu recommendations and confidently upsell specials.
- Handle guest feedback professionally, resolving concerns promptly.
- Maintain cleanliness and organisation of the front-of-house area.
- Support daily operations and service flow.
Requirements
- Minimum 1–2 years of experience in customer service or guest-facing roles, preferably in hospitality.
- Friendly, outgoing, and service-focused personality.
- Excellent communication and interpersonal skills.
- Well-groomed and professional appearance.
- Team player who thrives in a fast-paced environment.
- Able to work shifts, weekends, and public holidays



