Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 5 hours ago

Client Service Executive

TGS645 open roles

Where
San José, San José, Costa Rica
Work mode
Hybrid
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowClient Service ExecutiveTGS · San José, San José, Costa Rica

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TGS's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. TGS postings stay open a median of 1 days.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 5 hours ago

TGS median: 1 days open

The posting

The Client Services Executive is the first point of contact for clients. They are responsible for liaising between Production and the client, completing the preflight of new projects, entering projects on PA and internal PD and sending projects to Production. The Client Services Executive takes pride in management, demanding clients and complex projects as well as taking ownership of tasks by training junior team members, taking on a language champion role, on-boarding new clients, streamlining workflows and educating clients.

Description:

· Respond to client requests for new project initiatives through our centralized technology

· Collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests

· Initiate all project related work by providing detailed budget, schedule and instructions to the project team and by anticipating pitfalls or potential roadblocks to successful completion

· Ensure that any pitfalls are addressed and resolved with the client before being submitted to the production team

· Where applicable, initiate some project specifics to set the production team/individual project up for success

· Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, and providing a high level of service

· Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables

· Serve as the central point of contact for and liaison between external client contact and internal production staff

· Set and fulfill client expectations

· Comply with all ISO regulations, processes and procedures

· Potentially troubleshoot problem projects

· Understand and abide by individual project instructions and effectively communicate to the production team

· Investigate client complaints where applicable

· Discuss issues with clients and production staff and creatively problem solve to alleviate issues

· Help with training of more junior team members

· Run meetings with production to discuss client feedback, concerns or issues

· Hold regular meetings with the client to discuss any concerns and overall satisfaction with TP

· Participate in global client services meeting

· Handle challenging, demanding and complex projects, taking anything high profile, urgent or critical

· Complete any other tasks that are deemed appropriate for the role and assigned by a manager/supervisor

Required Skills:

· Effective time management and ability to multi-task in a fast-paced environment

· Superior written and spoken communication skills in English

· Ability to work well with people from a variety of different backgrounds and cultures, work independently and as part of a team

· Strong MS Office/computer skills

Required Experience and Qualifications:

· Minimum Bachelor’s degree or its equivalent

· Experience in customer service

· Experience coordinating projects and assignment of resource

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against TGS's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on TGS's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    TGS's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.