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Open nowPosted 7 days ago

Localization Program Manager

TGS645 open roles

Where
Amsterdam, Noord-Holland, Netherlands
Work mode
Hybrid
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Your applicationOpen nowLocalization Program ManagerTGS · Amsterdam, Noord-Holland, Netherlands

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. TGS postings stay open a median of 1 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 7 days ago

TGS median: 1 days open

The posting

Position Overview

We are seeking an experienced and technically minded Localization Program Manager (LPM) to design, establish, and scale an end-to-end global localization operation.

In this role, you will own the operational framework, TMS architecture, vendor execution, and cross-functional alignment necessary to launch new international markets seamlessly. You will serve as the primary bridge between Product, Engineering, Design, Legal/Compliance, and external linguistic partners, ensuring the product and content scale globally without increasing operational drag or costs.

The ideal candidate possesses deep hands-on expertise with CrowdIn Enterprise, direct experience configuring continuous localization (CI/CD) pipelines, and a strong background in defining governance models, SLAs, and terminology strategies in fast-moving product environments.

Key Responsibilities

  1. Program Strategy & Governance
  • Establish the overarching localization operating model, including program intake, prioritization frameworks, RACI matrices, SLAs, and escalation pathways.
  • Define and track key program performance indicators (KPIs) covering turnaround times, quality scores, cost efficiency, and release gate readiness.
  • Author and maintain reusable market-launch playbooks to streamline entry into subsequent target regions post-launch.

2. Technical Infrastructure & CrowdIn Operations

  • Own the setup, project architecture, permission levels, and configuration of CrowdIn / CrowdIn Enterprise.
  • Partner with Solutions Architects, Localization Engineers, and DevOps to configure file parsers, API endpoints, webhooks, and direct repository/CI-CD integrations (e.g., GitHub, GitLab, Figma).
  • Set up automated QA rules, pre-translation workflows, pseudo-localization testing, and machine translation (MT) engine integrations within CrowdIn.

3. Linguistic & Asset Management

  • Oversee the lifecycle of core linguistic assets, including translation memories (TM), glossaries, style guides, and terminology databases.
  • Partner with Linguistic Leads and product teams to enforce internationalization (i18n) standards and string-externalization best practices.
  • Coordinate in-context reviews (LQA), functional testing, and sign-offs for regulated or domain-specific content (e.g., fintech, legal, compliance).

4. Cross-Functional Alignment & Vendor Management

  • Collaborate with Product Managers, Content Strategists, Design Leads, and Engineering to build localization into the core software delivery lifecycle.
  • Build, negotiate, and manage direct external vendor models, agency partnerships, and direct freelance linguist networks.
  • Drive hypercare support during new market launches, monitoring release readiness and resolving technical or linguistic bottlenecks in real time.

Required Qualifications

  • Experience: 6+ years of dedicated experience in Localization Program Management, Internationalization (i18n), or Localization Operations within a technology or fintech environment.
  • CrowdIn Mastery: Proven, hands-on experience setting up, maintaining, and optimizing project structures, workflows, and integrations in CrowdIn or CrowdIn Enterprise.
  • Experience working within Fintech, Regulated Industries, or complex compliance environments.
  • Technical Aptitude: Strong understanding of software development lifecycles (Agile/Scrum), string-based workflows, CI/CD continuous delivery models, and common file formats (JSON, YAML, XLIFF, Android XML, PO).
  • Vendor & Budget Oversight: Demonstrated track record of establishing vendor SLAs, negotiating direct contractor or agency rates, and managing localization budgets.
  • Cross-Functional Leadership: Ability to drive alignment across cross-functional partners (Product, Engineering, Design, Legal) without direct authority.

Preferred Qualifications

  • Proficiency with design-to-localization workflows (e.g., CrowdIn plugin for Figma).
  • Familiarity with scripting/automation concepts (REST APIs, Python, JavaScript, Bash) or working directly with Localization Engineers.
  • Working proficiency or fluency in French or other key target languages is a plus.
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