Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 99 days ago

Senior Director, TMF Services

TGS645 open roles

Where
Remote job, Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Director, TMF ServicesTGS · Remote job, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on TGS's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. TGS postings stay open a median of 1 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 99 days ago

TGS median: 1 days open

The posting

Who We Are:

TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 160 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink® technology to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at www.transperfect.com.

Summary:

The Senior Director, TMF Services is a senior leadership role responsible for the end-to-end management and strategic direction of the TMF Services division, overseeing service delivery, operational growth, and the continuous expansion of service offerings. The Senior Director will lead the strategic growth, operational excellence, and delivery of LMK's Trial Master File (TMF) services while building strong relationships across LMK, TransPerfect, and its global client base. Serving as a visible market presence and internal champion, this role drives operational excellence, AI-enabled productivity, and client success across the division. The Senior Director works cross-functionally with internal stakeholders and external clients to ensure the highest standards of delivery while positioning the LMK’s TMF Services division for sustained commercial growth.

TransPerfect Life Sciences is a leading provider of services and technologies supporting global clinical trials and product development for the biopharmaceutical industry. As part of the TransPerfect family of companies, LMK Clinical Research Consulting is a recognized leader in Trial Master File (TMF) document management services and solutions. Together, TransPerfect and LMK deliver comprehensive, system-agnostic TMF consulting, document management, quality control, and inspection readiness services to sponsors of all sizes. By combining decades of expertise in TMF best practices, innovation, and clinical operations, TransPerfect and LMK help clients optimize TMF processes, maintain regulatory compliance, and accelerate clinical research with confidence.

What You Will Be Doing:

  • Partner with executive leadership to develop annual business plans, revenue targets, and service line roadmap.
  • Support business development to identify, pursue, and close new business opportunities including new client relationships, expanded scopes of work, and strategic partnerships.
  • Own Profit & Loss (P&L) accountability for the divisions TMF Services practice, driving profitability through efficient delivery models and pricing strategy.
  • Continuously evaluate and implement best-in-class tools and workflows for eTMF management, TMF record quality, and inspection readiness.
  • Establish scalable delivery frameworks and quality standards across client engagements.
  • Monitor industry trends (regulatory guidance, technology evolution, competitive landscape) and translate insights into service improvements.
  • Revise, implement and monitor departmental compliance with SOPs.
  • Champion the adoption of AI technologies, automation, and digital tools to enhance team productivity and client outcomes.
  • Serve as an executive sponsor for key client accounts, ensuring high levels of satisfaction, retention, and growth.
  • Oversee the successful delivery of the TMF Services portfolio, ensuring projects meet quality, timeline, budget, and compliance objectives.
  • Build trusted advisor relationships with client stakeholders at the director and C-suite level.
  • Ensure team members meet departmental and project productivity and quality metrics by efficient execution of their project in line with project plan.
  • Serve as a visible spokesperson and subject matter expert for the company in the eTMF and clinical operations space.
  • Represent the organization as a thought leader and subject matter expert through industry conferences, publications, webinars, and professional networks.
  • Build and maintain a strong external network with sponsors, CROs, technology vendors, and industry associations.
  • Recruit, develop, and lead a high-performing team while fostering a culture of accountability, collaboration, and continuous improvement.
  • Collaborate cross-functionally with commercial, technology, and operational teams to achieve strategic business objectives.
  • Complete all other tasks deemed appropriate for the role as assigned by the manager/supervisor.

Who We Are Looking For:

  • Minimum Bachelor's degree or equivalent in life sciences, health sciences, or related field.
  • At least 12 years of progressive experience in clinical operations, TMF, or clinical records management within a CRO, sponsor company, or clinical services provider.
  • Minimum of 10 years of supervisory/management experience.
  • Strong understanding of clinical trial processes and clinical records management operations.
  • Proven experience presenting, speaking, or publishing in industry forums and professional settings.
  • Demonstrated success in leading and scaling teams in fast-paced, client-facing environments.
  • Demonstrated expertise in Trial Master File (TMF) strategy, eTMF platforms (e.g., Veeva Vault, TI, Wingspan, Medidata etc.), and supporting TMF inspection readiness.
  • Strong knowledge of applicable regulations and guidance: ICH E6(R2/R3), FDA 21 CFR Part 11, EMA TMF guidelines, CDISC TMF Reference Model.
  • Strong understanding of drug development and clinical trials operations.
  • Proven ability to navigate ambiguity and successfully build and scale processes, teams, and service offerings.
  • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). Outstanding verbal and written and interpersonal communication skills, with strong active listening abilities.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Ability to work effectively in a global, cross-functional environment with internal and external stakeholders.
  • Willingness to travel as required.

DESIRED BUSINESS SKILLS AND EXPERIENCE

  • Proven track record of business development and/or account growth in a services environment.
  • Active involvement in industry organizations (CDISC TMF Reference Model, etc.).
  • Experience evaluating and implementing AI/ML tools or automation within clinical workflows.
  • Prior P&L ownership or practice management experience within a boutique or mid-size services organization.

Where Your Career Is Going:

At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest, and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

End your job search and find your career at TransPerfect #careersNOTjobs.

Why TransPerfect:

For more than 30 years, TransPerfect has honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against TGS's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on TGS's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    TGS's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.