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Open nowPosted 210 days ago

Senior Lead Qualification Manager (Inside Sales)

TGS643 open roles

Where
Cape Town, Western Cape, South Africa
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Your applicationOpen nowSenior Lead Qualification Manager (Inside Sales)TGS · Cape Town, Western Cape, South Africa
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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market. TGS postings stay open a median of 1 days.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 210 days ago

TGS median: 1 days open

The posting

Lead Qualification & Pipeline Development

  • Monitor and manage all incoming leads from marketing campaigns, website forms, gated content, webinars, events, and digital channels, ensuring timely and accurate qualification.
  • Qualify leads against ICP (ideal customer profile) criteria, behavioral signals, intent data, and engagement history; make fast, informed decisions on lead disposition (hand-off, nurture, disqualify).
  • Conduct in-depth research on high-value accounts — identifying key stakeholders, organizational structure, and buying signals — to provide sales with actionable prospect intelligence.
  • Identify patterns in inbound lead activity (e.g., multiple touchpoints from a single company, repeat visits to key pages) and escalate insights to sales and marketing proactively.
  • Partner with sales to ensure smooth, high-quality opportunity hand-offs and track downstream conversion impact.
  • Meet or exceed KPIs including meetings booked, lead-to-opportunity conversion rates, and pipeline influence. Email Nurturing & Marketing Automation Technology (MAT)
  • Own and continuously optimize the email nurturing program — designing, building, and refining automated workflows that move unqualified leads through the funnel toward sales-readiness.
  • Develop and manage multi-touch email sequences personalized by vertical, persona, intent stage, and campaign context; balance automation with a high-quality prospect experience.
  • Leverage MAT platforms (HubSpot, Marketo, or equivalent) to configure lead scoring models, lifecycle stage automation, enrollment triggers, and suppression logic.
  • Benchmark and evaluate MAT and sales engagement tools (Outreach, Salesloft, Apollo, etc.) to drive continuous improvement in automation, personalization, and outreach effectiveness.
  • Create automated and recurring performance reports on email and nurture program metrics (open rates, click-through rates, conversion rates, MQL velocity) and use data to refine strategy.
  • Collaborate with digital marketing to ensure all lead qualification activities, lead statuses, and nurture stages are accurately codified within CRM and MAT systems. Process, Templates & Scalability
  • Establish and document repeatable qualification processes, outreach templates, multi-channel sequences, and escalation parameters that enable team training, onboarding, and program scalability.
  • Implement tools and automation to reduce manual qualification workload while maintaining an exceptional prospect experience; stay current on industry best practices and emerging tools.
  • Develop a lead qualification playbook covering ICP definitions, scoring criteria, outreach frameworks, and hand-off standards.
  • Provide structured feedback to marketing on lead quality, content asset performance, campaign effectiveness, and messaging — informed by direct outreach observations. Team Leadership & Cross-Functional Collaboration
  • Coach, mentor, and develop a team of Lead Qualification Specialists, providing guidance on outreach techniques, email copywriting, platform usage, and qualification judgment.
  • Collaborate with marketing and sales leadership to align qualification criteria, campaign priorities, and pipeline targets.
  • Work with revenue operations to ensure CRM hygiene, data integrity, and accurate funnel reporting.
  • 5–8 years of experience in lead qualification, inside sales, sales development, or B2B demand generation — with progressive responsibility.
  • Demonstrated expertise in email marketing and marketing automation platforms (HubSpot, Marketo, or equivalent), including nurture workflow design, lead scoring, and reporting.
  • Proven track record building and scaling outbound and inbound qualification programs with measurable pipeline results.
  • Hands-on experience with CRM systems (Salesforce preferred), sales engagement platforms (Outreach, Salesloft, Apollo), and lead intelligence tools.
  • Strong analytical skills — able to interpret funnel data, identify trends, and make data-driven decisions.
  • Exceptional written communication skills; able to craft compelling, personalized email copy at scale.
  • Experience leading or mentoring team members; player-coach mindset with both strategic vision and hands-on execution ability.
  • Fluent in English; additional languages a strong plus given global lead volume.
  • Highly organized, detail-oriented, and self-directed with strong cross-functional collaboration skills.
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