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Open nowPosted 7 days ago

Spring Professional: Back Office medewerker

The Adecco Group

Where
Halle-Vilvoorde, Belgium
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Your applicationOpen nowSpring Professional: Back Office medewerkerThe Adecco Group · Halle-Vilvoorde, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on The Adecco Group's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.7%7 days
  4. 20.4%14 days
  5. 35.6%30 days
  6. 58.7%60 days
This job: posted 7 days ago

The posting

Wat ga je doen?

  • Jij ondersteunt de eerstelijns contactcentra en coaches bij technische vragen, waardoor jij het team helpt vlotter te werken.
  • Jij analyseert problemen, lost ze op, wijst ze toe aan de juiste teams, en volgt trouble tickets en e-mails nauwkeurig op in samenwerking met 2e en 3e lijns teams.
  • Jij detecteert incidenten met impact op klanten en zorgt ervoor dat de juiste processen worden gevolgd om alles zo soepel mogelijk te laten verlopen.
  • Jij houdt klanten op de hoogte van de status van hun probleem en zorgt ervoor dat je altijd relevante informatie verzamelt voor een efficiënte communicatie.
  • Jij speelt een cruciale rol bij de lancering van nieuwe producten en diensten door te zorgen voor de juiste ondersteuning en naadloze overgang.

Wat breng je mee?

  • Jij hebt 1 tot 2 jaar ervaring in klantenservice, waardoor je de noden van klanten goed begrijpt.
  • Jij hebt kennis van contactcenteractiviteiten en weet hoe je hier optimaal gebruik van kunt maken.
  • Jij hebt een sterke interesse in nieuwe technologieën en leert snel om up-to-date te blijven in deze dynamische omgeving.
  • Jij beschikt over sterke luister- en communicatievaardigheden, waardoor je klanten en collega's moeiteloos te woord kunt staan.
  • Jij beheerst het Nederlands en het Frans professioneel, zodat je zonder problemen met klanten in beide talen kunt communiceren.
  • Je bent bereid om in shiften te werken: 8u-16u30, 9u30-18u of 11u30-20u; en soms op een zaterdag.

Posting text belongs to the employer. Removal requests: contact us.

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What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against The Adecco Group's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on The Adecco Group's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    The Adecco Group's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

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Before you press

Straight answers

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What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

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No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

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