The posting
POSITION: Manager, Animal Centre STATUS: Permanent; Full-Time with benefits SHIFT: 35 hours per week LOCATION: Dawson Creek, BC CLASSIFICATION: Exempt WAGE: Salaried CLOSING DATE: Open Until Filled As a Manager, Animal Centre at the BC SPCA you’ll be joining a fast-paced, passionate team, who care for vulnerable animals in our province. The BC SPCA is generously funded by compassionate animal lovers, who helped us assist nearly 119,000 animals last year. What’s it like working at the BC SPCA? Our Team: The Animal Care Services team strives to create an engaged, supportive, and positive workplace culture. We are driven by evidence-based practices and committed to excellence in animal health and sheltering. We’re passionate about helping animals live safe and healthy lives! What we do: Through a network of over 35 Community Animal Centre locations across the province, we provide sheltering, adoption, outreach, humane education, and animal services to the communities we serve. Working collaboratively with other departments in the organization, the Community Animal Centres play a vital role in supporting the overall success of the BC SPCA. As the Manager, Animal Centre, South Peace you will lead a team of approximately 10 staff and over 15 volunteers at the Community Animal Centre and assist approximately 1,000 animals a year, through sheltering and outreach programs. In addition to companion animal care, the South Peace Community Animal Centre also fulfills the City of South Peace pound contract and acts as a transfer hub for the BCSPCA Drives for Lives Program moving animals from the Centres in Northern BC to other regions for adoption. The role of Manager, Animal Centre This position is accountable for proactive day-to-day management of the Animal Centre, including leading a team of passionate staff and volunteers, ensuring the health and welfare of animals in our care, performing administrative and financial duties, and participating fundraising activities, such as events and donor stewardship. The Manager, Animal Centre works closely with the Senior Manager, North Cariboo & Quesnel to ensure the overall success of the South Peace location and the BC SPCA. In addition, the Manager, Animal Centre, develops and maintains relationships with internal stakeholders in the organization, and external stakeholders in the community, as needed. Overall, the Manager, Animal Centre will ensure all BC SPCA policies are adhered to in delivery of services. In addition, duties and responsibilities include: Duties Related to Animal Management:
Responsible for attaining and maintaining optimum animal welfare standards at all times as defined by BC SPCA programs and all related policies. Tracks and reports on the successful implementation and maintenance of standard operating policies/procedures and related programs in the Animal Centre. Acts as the local point person for receiving animals related to cruelty investigations, including Large Scale Animal Intake (LSAI) cases. Makes decisions regarding euthanasia in accordance with BC SPCA policy. Liaises with local veterinary facilities to ensure proper care of animals and build effective relationships. Assigns a team member to successfully lead the local animal foster program.
Duties Related to People Care:
Responsible for the recruitment, hiring, onboarding, annual goal setting, regular performance management, and termination of Animal Centre employees. Responsible for ensuring the success of volunteer program for the Animal Centre. Schedules staff and volunteers in keeping with BC SPCA requirements and budget. Acts as a champion for health, safety and wellness in the Animal Centre. Receives and resolves any public complaints and concerns related to the provision of BC SPCA services.
Duties related to Finances and Administration:
Administers the assigned annual budget, including reviewing expenses and revenues regularly. Creates a welcoming environment for the public at the Animal Centre and ensures a high level of customer service. Promotes the BC SPCA’s mission and services in the community; attends events as required and serves as a professional and knowledgeable representative of the BC SPCA; may be required to speak to local media. Identifies community needs to Senior Manager and provides input into ways to address any gaps. Engages in fundraising activities, such as attending events and donor stewardship. Provides required statistical reports on Animal Centre performance on a regular basis. Ensures physical facility, equipment and supplies are maintained in a condition acceptable to the BC SPCA and provides input into requests for capital improvements as needed. Maintains productive and effective relationships with local government officials. While every day is different, a day in this role might include:
Leading a ‘daily huddle’ with your team to discuss animals in care, and other updates related to the Animal Centre. Supporting your team with what they need to be successful in their day, while celebrating individual and team successes along the way. Executing a well-planned community adoption event to ensure successful outcomes for animals entrusted to your care. Submitting payroll and accounts payable to the appropriate department by the imposed deadline. Working closely with the Senior Manager, North Cariboo & South Peace to engage key stakeholders to steward strong and trusting relationships and build support for the BC SPCA in your community.
What type of person are you?
A self-starter with a genuine compassion for people and animals and supporting the community you serve Someone who thrives in a fast-pace, demanding and reactive work environment An excellent communicator who enjoys connecting with a variety of people in a positive, respectful manner A motivated and innovative problem-solver. In philosophical harmony with the mission, vision, and guiding principles of the BC SPCA.
What skills have you developed?
Post-secondary education in an applicable field plus minimum 5 years’ related experience, at least 3 of which must be in a supervisory capacity; or an equivalent combination of education and experience acceptable to the employer. Related experience includes, but is not limited to:
Supervision Working in animal welfare Working in the non-profit sector, with familiarity with fundraising and volunteer management/relations Scheduling and financial management
Excellent communication skills and genuine desire/ability to work with a diverse range of people in a positive manner Genuine compassion for animals and sound knowledge of the Five Freedoms and related animal welfare standards Demonstrated ability to organize work, meet priorities and to work within a demanding work schedule with minimal supervision Must have a valid BC Class 5 Drivers License Computer skills – Windows, MS Office incl. PowerPoint and Excel Philosophical harmony with the BC SPCA mission, vision, and strategic directions
Benefits
Full time salaried position. Four weeks’ vacation plus twelve sick days. Competitive extended health benefits after three months. Fast-paced work-place culture of collaboration, passion and respect. And yes, there are kittens and puppies too!
The BC SPCA compensation structure is based on external benchmarks and regularly reviewed. Starting placement on the range for this position will be commensurate with the successful candidate’s experience. The hiring manager will share the range with short-listed candidates prior to scheduling interviews. In order to be considered, please submit both a resume and cover letter with your application.
