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Open nowPosted 2 days ago

ASSISTANT STORE MANAGER — PET BOUTIQUE

THE COLLAR CLUB PTE. LTD.

Pay
SGD 3,000 – SGD 4,500 a month
Where
Central, Singapore
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Your applicationOpen nowASSISTANT STORE MANAGER — PET BOUTIQUETHE COLLAR CLUB PTE. LTD. · Central, Singapore

  1. YouYes, apply to this one.

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 2 days ago

The posting

S$3,000–S$4,000 monthly + monthly incentives + 13th-month salary 5-day week · Fixed Monday & Tuesday off · All public holidays off

Love animals and enjoy bringing out the best in a team? Join us at The Collar Club. 💛 We’re looking for a caring, organised and dependable Assistant Store Manager to help lead our River Valley outlet.

You’ll play an important role in making each visit a positive experience for pets and their families, keeping appointments running smoothly, supporting our team and ensuring our standards of care are consistently met.

✨ What’s in it for you

  • Two consecutive fixed days off every week: Monday and Tuesday.
  • All public holidays off.
  • 13th-month salary.
  • Monthly incentives after probation.
  • Performance bonus.
  • Yearly basic salary increment.
  • 10 days’ annual leave, with yearly leave increments.
  • Employee discounts.
  • Professional development opportunities.
  • Yearly company trip.

🐶 Your role

Create a welcoming customer experience

  • Respond to enquiries, manage bookings and keep pet parents updated.
  • Recommend suitable services and packages based on each pet’s needs.
  • Handle feedback and resolve concerns calmly and professionally.

Keep the outlet running smoothly

  • Coordinate daily appointments and workflow across the team.
  • Maintain accurate customer records and clear service instructions.
  • Ensure store procedures, hygiene standards and safe pet-handling practices are followed.
  • Step in with practical support during busy periods.

Lead and support the team

  • Guide staff on daily priorities and service standards.
  • Support staff training and encourage good teamwork.
  • Help the outlet achieve its service and sales goals.
  • Take ownership of daily issues and follow through on solutions.

🌟 Who we’re looking for

  • Experience supervising a team or managing daily operations, preferably in retail, hospitality, customer service or the pet industry.
  • Confidence handling dogs and cats of different breeds and sizes safely.
  • Clear communication and strong customer-service skills. (able to communicate in both Mandarin + English, as we have a lot of Chinese speaking clients)
  • The ability to handle customer concerns with patience and sound judgement.
  • Good organisation, attention to detail and the ability to prioritise during busy periods.
  • A dependable team player who enjoys being actively involved in daily operations.
  • Pet-care and product knowledge would be an advantage.
  • Able to commit to the Wednesday–Sunday schedule, including every Friday, Saturday and Sunday.

📍 Location & working hours

River Valley Wednesday–Saturday: 9am–7pm Sunday: 9am–6pm Monday & Tuesday: Off

Ready to grow with The Collar Club?

Apply with your CV, expected salary and earliest available start date. Tell us a little about your experience with pets and leading a team—we’d love to hear from you! 🐾

Posting text belongs to the employer. Removal requests: contact us.

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