The posting
Join our client, a leading IT solutions provider for the air transport industry, as a Level 1 Field Engineer based at Singapore Changi Airport. This is an exciting opportunity to provide critical on-site support for passenger check-in and flight information display systems, ensuring smooth operations and high service levels.
Responsibilities
- Provide on-site support for Passenger Check-in Systems and Flight Information Display Systems (FIDS)
- Perform network and desktop troubleshooting to meet service level agreements
- Support the Content Management System (CMS) for scheduling and deployment of information to FIDS (T4)
- Collaborate with the Product team on system enhancements and troubleshooting
- Ensure system and database administration tasks are performed efficiently
Requirements
- Minimum ITE or Diploma in IT or a relevant discipline
- Preferred experience in desktop support with good working knowledge of Windows OS and basic networking
- Experience in a customer support environment is advantageous
- Possess strong technical, analytical, and troubleshooting skills
- Demonstrate a customer-oriented attitude and good inter-personal skills
- Willingness to travel to multiple sites within Changi Airport
- Ability to work a 12-hour rotational shift (2 days AM, 2 days off, 2 days PM, 2 days off)
We regret that only shortlisted candidates will be notified. GMP Recruitment Services (S) Pte Ltd | EA License: 09C3051 | EA Personnel: Arcus Ang | Registration No: R1985843
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