The posting
Position: Administrative Assistant Department: Event Services Start Date: As soon as available Responsibilities: Support the Event Services Management team during the planning and execution of event (guest interaction, organizational responsibilities, detailing programs, clerical responsibilities, etc) · Work Closely with Event Services Managers to complete on site logistics to enhance customer service · Type letters, correspondences and e-mail responses · Organize activities, dining, transportation, and organization of all related services required to fulfill program requirements · Create Group Resumes and Banquet Event Orders · Run and distribute daily reports regarding group events · Answer Event Service department and individual Event Services Managers telephone calls · Other tasks as required Normal Working Hours: · Monday through Friday 8:30 am – 5:00 pm · Some weekends and holidays maybe required based on business levels · Hours are reduced during non-peak group business time periods In order to be successful in this position, the ideal candidate must meet the following criteria. Past Work Experience Requirements: · Previous administrative experience · Must be in a guest contact position for at least 2 years with hospitality experience preferred Educational Requirements: · High School Diploma or GED · Some college or secretarial certification preferred Communication Skills Requirements: · Verbal: phone, in-person, group settings · Written: email, letters, and reports · Organizes and presents ideas effectively in both oral and written form · Meets Event Services Managers needs for important and timely information · Must be able to treat sensitive information appropriately · Multi tasked individual that can data entry, listen, communicate verbally with guests at the same time · Communicates in a positive and professional manner both verbally and in written communications Technical Requirements: · Required – proficient in Microsoft Word, Excel and Outlook · Must be able to learn – OPERA, Concepts, Open Table, SharePoint, Safe Locks Other Requirements: · Keeps current with technology · See things from the perspective of the guest and looks for solutions where all parties benefits · Must be able to remain positive and work in a fast-paced team-oriented work environment Work Postures: · Sitting · Bending/Stooping · Arm/Hand Movement Required Supervision: · Reports directly to assigned Event Service Managers · Then the Director of Event Services



