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Open nowFirst seen 4 days ago

Caregiver Coordinator (Home Care)

The Hello Team80 open roles

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Your applicationOpen nowCaregiver Coordinator (Home Care)The Hello Team

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on The Hello Team's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Job Summary:

We are seeking a Caregiver Coordinator to join our remote team. In this role, you will provide compassionate, high-quality support to patients and health plan members across a variety of channels. Working from the comfort of your home, you will assist with appointment scheduling, plan enrollment, and general inquiries, ensuring each interaction reflects empathy, accuracy, and professionalism. If you thrive in a customer-focused environment and are passionate about improving the healthcare experience, we would love to hear from you.

Key Responsibilities:

  • Handle customer inquiries and provide accurate information via phone calls (inbound, outbound) and email.
  • Make outbound calls to schedule appointments and follow up with patients.
  • Enroll members in health plans and assist with plan details.
  • Perform administrative tasks related to customer service.
  • Maintain accurate and detailed records of customer interactions.
  • Provide exceptional service to ensure customer satisfaction.
  • Make outbound and receive inbound calls to manage caregivers and patients, ensuring quality care and smooth coordination.
  • Perform other tasks related to the role.

Qualifications & Requirements:

  • Advanced English Level required.
  • Advanced Spanish Level required.
  • Availability to work 9:00 AM to 5:00 PM EST (United States).
  • Excellent communication and interpersonal skills.
  • Previous experience as a Home Caregiver is highly preferred.
  • Previous experience in the Healthcare sector is a plus.
  • Previous experience in customer service is required.
  • Must be organized and have the ability to multitask in a fast-paced environment with attention to detail.
  • Ability to work independently and meet deadlines with minimal supervision.
  • Must have a Windows computer (Windows 10 or newer) that is less than 4 years old.
  • Two monitors and a high-speed fiber network or Starlink internet.

Compensation & Benefits:

  • 100% remote work.
  • Compensation in USD.
  • Full-time position with 40 hours per week.
  • Opportunity to help elderly individuals and contribute to their well-being.
  • Great work environment with potential for growth.
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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on The Hello Team's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    The Hello Team's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

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  • Who got the interview, and who heard nothing

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