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Open nowPosted 17 hours ago

Database and Stewardship Specialist

The Henry Ford14 open roles

Where
20900 Oakwood Blvd, 20900 Oakwood Blvd, Dearborn, Michigan, United States of America
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Your applicationOpen nowDatabase and Stewardship SpecialistThe Henry Ford · 20900 Oakwood Blvd, 20900 Oakwood Blvd, Dearborn, Michigan, United States of America

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The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market. The Henry Ford postings stay open a median of 20 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted 17 hours ago

The Henry Ford median: 20 days open

The posting

The Database and Stewardship Specialist is an essential member of the Institutional Advancement Team, managing gift processing, preparing timely acknowledgments and tax documentation, and maintaining detailed, accurate donor and prospect records. This role supports database quality and integrity by developing and implementing processes and procedures as the donor database evolves.

The Specialist maintains accurate records consistent with established practices and applicable legal, regulatory, and audit requirements in coordination with Finance and Accounting. The position provides reliable reporting to support fundraising goals and initiatives. This work is integral to The Henry Ford’s philanthropic efforts, fundraising progress, donor stewardship, and the overall success of the Institutional Advancement Team.

Essential Responsibilities

Serves as the primary administrator for donor database; develops and implements procedures and best practices to meet legal and regulatory compliances in coordination with IAT, Finance and Accountin

Trains new and current Advancement team members within Raiser’s Edge NXT

As new fundraising initiatives continue to evolve, establishes appropriate funds that reflect fundraising goals once implemented; Communicates and makes recommendations to Advancement, ITS and Finance throughout this process

Maintains accurate, complete data and supporting documentation consistent with audit requirements; Works closely with Finance and Accounting throughout the year and during audits, including maintaining documentation for major gift agreements

Monitors data flow between NetSuite, Blackbaud Raiser’s Edge NXT, and Siriusware to support accurate gift processing, reconciliation, and reporting. Troubleshoots data discrepancies and system issues and coordinates solutions with ITS and Finance. Recommends process improvements as systems and team needs evolve

Manages, reconciles, and imports gift information from multiple sources, including Siriusware, online donations, direct mail solicitations, wire transfers, and stock gifts; Researches and recommends ways to improve data capture and reconciliation

Prepares acknowledgment receipts and letters and identifies the need for new or updated templates; Tests and troubleshoots acknowledgment processes as databases and software change to support timely, accurate donor communications

Coordinates weekly with the Call Center to ensure Donor Society membership cards are printed and distributed promptly; Communicates changes to Donor Society programs and memberships

Determines and applies appropriate donor and prospect coding, including attributes, relationships, and solicitation codes, consistent with established database practices; Maintains current information using Trustee listings and updates from across the institution

Develops and generates custom dashboards and weekly gift reports to help the Advancement team track progress toward its goals

Stays current with industry standards, identifies areas for improvement, and recommends procedures to support current and future fundraising goals and initiatives

Answers the IAT main phone line, responds to constituent questions and concerns, and coordinates follow-up with appropriate team members

Supports the Advancement team with guest check-in and other activities at donor events and experiences; Some events occur after business hours or on weekends

Performs other duties as assigned

Qualifications

Bachelor’s degree preferred or an equivalent combination of education and experience

5+ years' experience in a professional or administrative setting, that includes 3+ years' experience in donor database administration, gift processing, fundraising operations, or related data management and reporting

Demonstrated proficiency in administering donor relationship databases, including Blackbaud Raiser’s Edge NXT

Experience reconciling gift or financial data, maintaining accurate records, and generating reports

Proficiency in Microsoft Office applications, particularly Excel and Word

Availability to work a regular Monday–Friday schedule, 40 hours per week, with occasional evening and weekend hours to support donor events and departmental needs

Hybrid work setting

Special Skills

Commitment to and enthusiasm for The Henry Ford’s mission, vision and values and the ideals of philanthropy and ethical fundraising practices

Strong attention to detail and excellent organizational skills

Thorough understanding of donor database structures, data integrity, and practices for maintaining high-quality records

Strong time management skills, with the ability to prioritize competing responsibilities and manage multiple projects

Strong verbal and written communication skills, including the ability to explain database processes and train users

Analytical thinking and problem-solving skills, including the ability to identify discrepancies and recommend process improvements Ability to collaborate across teams, particularly Advancement, Finance, Accounting, and ITS

Ability to handle confidential and sensitive information with discretion

Ability to take initiative and work independently as well as collaboratively

Curiosity and a commitment to ongoing learning, including staying current with relevant industry practices and technology

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