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Open nowPosted 3 days ago

Assistant Store Leader

The Kroger Co.15,170 open roles

Where
Larned, KS, United States
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Your applicationOpen nowAssistant Store LeaderThe Kroger Co. · Larned, KS, United States

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  4. CV RocketApplied on The Kroger Co.'s own form.

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 3 days ago

The posting

Job Description

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration and Human Resource-related duties. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

  • Assist store manager and associates in the achievement of a favorable customer shopping experience and develop associate interest in customer service/relations to enhance Kroger’s best-in-class reputation
  • Assist Store Manager in leading teams in planning, implementing and executing merchandising/operating initiatives
  • Assist store manager with developing action plans/communications to associates on Associate Insight survey results
  • Work with department heads/store associates to identify store opportunities, develop timely solutions and create action plans to ensure plan implementation
  • Role model/demand a highest level of customer service and solve associate/customer issues/concerns
  • Manage total store operations in store manager’s absence
  • Achieve/exceed weekly, period, and annual sales, wage budgets and profit budgets, as well as other targeted goals (e.g., safety, shrink)
  • Drive sales by working with department managers to produce/maximize sales and profits, reduce shrink and improve each store department’s contribution
  • Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) and other targeted goals (e.g., safety)
  • Analyze/respond to competitive landscape within district/division
  • Demonstrate inclusionary leadership; expect inclusive behavior from associates
  • Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals and ensure implementation/execution of division merchandising plans
  • Promote/support strong relationships with local community organizations in the store's surrounding area
  • Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement
  • Communicate necessary information to associates to help them effectively carry out duties
  • Serve as liaison to store/district managers and coordinators on effectiveness of division merchandising/ operational plans/programs
  • Assist store manager in staffing, reducing turnover and increasing retention
  • Provide timely individual/department performance feedback to department heads and associates
  • Assist with labor management and supply costs on a daily basis to meet customer service/financial targets
  • Ensure store compliance and associate knowledge of federal, state, and local laws/enterprise policies
  • Support the Store Leader in driving adoption of current and emerging technology solutions by coaching associates and leaders to effectively utilize tools that enhance operational and business performance
  • Support the Store Leader in building leadership bench strength by developing department leaders, assistants, leads, and emerging talent for future opportunities
  • Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports
  • Must be able to perform the essential functions of the position with or without reasonable accommodation

Qualifications

Minimum

  • High school diploma/GED
  • 1 year of experience as department manager, service manager, or in an equivalent role
  • Demonstrated experience leading, coaching, and developing associates, including supervisors, managers, and future leaders, to achieve customer service, operational, and business goals in a fast-paced retail environment
  • Demonstrated experience using KPIs, metrics, and data insights to identify opportunities, solve problems, and support business decisions
  • Proven ability to collaborate across departments and influence others to drive store performance

Desired

  • Proven success driving customer experience, sales growth, operational excellence, and talent development
  • Experience managing competing priorities while leading teams through change and achieving business objectives
  • Strong track record of independently leading strategies that delivered sustained, measurable improvements across multiple areas of store performance
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