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Open nowPosted 3 days ago

FRONT END/RECEIVING LEAD CLERK

The Kroger Co.15,271 open roles

Where
West Bend, WI, United States
Work mode
On site
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Your applicationOpen nowFRONT END/RECEIVING LEAD CLERKThe Kroger Co. · West Bend, WI, United States
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 3 days ago

The posting

Job Description

Receive and verify grocery vendor deliveries efficiently/accurately. Perform other functions in Produce, Point-of-Sale and Receiving that contribute to the store’s financial best interests. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

  • Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
  • Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
  • Greet customers in a genuine/friendly manner throughout the store; assist/escort them to products, perform price checks, load/unload heavy items and help them to retrieve out of reach items.
  • Effectively communicate with customers and respond to questions and requests in a timely manner.
  • Operate equipment (e.g., pallet jack, box cutter, forklift, mop, broom) according to company guidelines.
  • Assume responsibility for receiving area security and operating hours; control vendor traffic through Receiving.
  • Monitor and report abnormal vendor actions and unauthorized customers/sales representatives in Receiving.
  • Receive merchandise and verify deliveries for quality, count and condition against invoices.
  • Log irregularities/discrepancies/shortages/damaged shipments and process credits; document vendor resolutions, post invoices and properly store documents.
  • Communicate problems that may affect the integrity of the store or vendor.
  • Deliver product to applicable storage/work load areas; properly handle all products to reduce waste and manage damaged/spoiled product per policy; rotate perishable merchandise; remove out-of-code merchandise from active storage areas for appropriate credit/return-to-vendor or for disposal.
  • Maintain general housekeeping/sanitation standards; keep all areas clean/clear and swept/mopped.
  • Assist in responding to emergencies/potential safety hazards.
  • Check and maintain equipment for proper performance; advise the store director of problems.
  • Be knowledgeable of the nature/duties of every department position.
  • Assist in responding to emergencies/potential safety hazards.
  • Notify store director of situations adversely affecting operating performance or requiring disciplinary action.
  • Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; adhere to all local, state and federal laws and company guidelines/policies.
  • Physical demands include, but are not limited to, regularly sitting, standing, using hands to handle, finger or feel objects, tools or controls; frequently walk, talk/hear, reach with hands/arms, use close vision and adjust focus, visual acuity, exposure to plants, moderate amounts of dust/chemical fumes and varying temperatures; occasionally climb ladders, crouch, kneel, and lift objects up to 100 lbs.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

  • Effective interpersonal, communication and customer service skills
  • Ability to work in a fast paced environment; team player
  • Sound judgement/decision making skills
  • Ability to read/interpret documents; basic math skills

Desired

  • High school education/GED
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