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Open nowPosted 66 days ago

Service Foreman

The Larson Group99 open roles

Where
Louisville, KY, USA
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Your applicationOpen nowService ForemanThe Larson Group · Louisville, KY, USA

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. The Larson Group postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 66 days ago

The Larson Group median: 1 days open

The posting

The Larson Group Peterbilt is looking for an experienced Service Foreman to join our dynamic team. Exercise direct supervision of mechanical personnel. Assist them when necessary in diagnosis of customer complaints and recommending needed repairs. Assist in greeting customers, writing repair orders, and estimating repair costs.

What We Offer:

  • Paid Time Off
  • Paid Holidays
  • Medical, Dental and Basic Life
  • 401K with employer contribution
  • Bi-weekly Pay Schedule
  • Opportunity for advancement and Career Development

Responsibilities:

  • Daily supervision of service technicians. Assigning work accordingly.
  • Managing tech's time on jobs. Ensuring techs maintain desired efficiency and productivity goals set by the Service Manager.
  • Maintain shop policy to keep below 2% of revenue.
  • Check and review work in progress and follow-up for completion as scheduled. Maintaining closure rate of under 15 days and max 5-day lag.
  • Inspect and, if necessary, road test vehicles to ensure work has been completed properly.
  • Ensure all safety rules and all TLG policies are followed at all times.
  • Resolve customer complaints, keep Service Manager informed of all customer complaints and technician problems.
  • Assist in maintaining a clean shop and making sure that special tools and shop equipment are in proper operating condition and being used correctly.
  • Assists Service Writer in opening and completing Repair Orders and estimates.
  • Act as liaison between customer and technicians.
  • Review repair orders to ensure all technicians have entered detail description of repair and T/S steps. All pictures and down loads are saved and attached to Paccar Solutions / Decisiv. Warranty parts have been properly tagged and saved.
  • Pre-plan parts requirements for each job ensure parts are available when needed.
  • Work with Service Manager and New and Used Truck Salespersons to ensure all sold trucks are prepared properly for the customer.
  • Perform other duties as assigned.

Qualifications:

  • Should possess a High School diploma.
  • A certificate or degree from a trade school is preferred, but not required.
  • Must possess or be able to obtain a CDL. Experience in a related field is required.

*Please note this is a safety-sensitive position

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