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Open nowFirst seen 2 days ago

Customer Advisor (German)

The lemon Consulting188 open roles

Where
Athens, Attica, Greece
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Your applicationOpen nowCustomer Advisor (German)The lemon Consulting · Athens, Attica, Greece
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on The lemon Consulting's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. The lemon Consulting postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 2 days ago

The lemon Consulting median: 1 days open

The posting

Position: Customer Advisor

Location: Athens, Greece

Work model: Hybrid

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

  • Manage incoming customer calls and inquiries efficiently
  • Identify and assess customer needs to ensure high levels of satisfaction
  • Build strong, sustainable relationships through open and interactive communication
  • Provide accurate and complete information using the appropriate tools and systems
  • Meet individual and team performance targets, including case handling quotas
  • Maintain clear records of customer interactions, accounts, and documentation
  • Follow established communication procedures, guidelines, and policies.

REQUIREMENTS:

  • Native/fluent in German both verbal and written (C2 level). Fluent in English (minimum C1+ level)
  • Strong customer orientation with a commitment to delivering excellent service.
  • Proven contact handling and customer communication skills.
  • Excellent verbal communication skills, including active listening and adaptability to different personalities.
  • Strong PC skills and general computer literacy.
  • Fast learner with strong comprehension abilities.
  • Good MS Office skills are an advantage.
  • Ability to multitask, prioritize, and manage time effectively.
  • Team-oriented mindset with the ability to collaborate effectively.
  • Previous experience in customer support or client service is a plus.

BENEFITS:

  • Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
  • Support from colleagues with coaching and mentoring opportunities
  • Health and Wellbeing initiatives
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