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Open nowFirst seen 5 days ago

Dansktalende kundeservicerepræsentant til Cypern

The lemon Consulting189 open roles

Where
Esbjerg, Denmark
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Your applicationOpen nowDansktalende kundeservicerepræsentant til CypernThe lemon Consulting · Esbjerg, Denmark
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on The lemon Consulting's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. The lemon Consulting postings stay open a median of 5 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The lemon Consulting median: 5 days open

The posting

Stilling: Kundeservicerepræsentant (Dansk)

Placering: Larnaca, Cypern

Arbejdsmodel: På kontoret (On-site)

Ansættelsesform: Fuldtid

Løn og vilkår: Konkurrencedygtig lønpakke

  • €1.350 brutto/måned, stigende til €1.400 efter 6 måneder + ubegrænset bonus baseret på KPI'er (i gennemsnit €250–300/måned) + relokeringspakke for kandidater, der flytter til Cypern
  • Mulighed for at modtage €1.500 ved selvstændig arrangering af bolig
  • Alternativ relokeringspakke med refusion af flybillet op til €300 samt firmabolig i op til to måneder
  • Første måned i firmabolig er gratis, anden måned koster €100

ARBEJDSOPGAVER OG ANSVARSOMRÅDER:

  • Yde kundesupport af høj kvalitet til brugere via telefon, e-mail og livechat
  • Hjælpe kunder med kontorelaterede, tekniske og platformsspecifikke forespørgsler
  • Støtte brugere med nulstilling af adgangskoder, betalinger og generel kontoadministration
  • Fejlfinde tekniske problemer og yde klar, løsningsorienteret vejledning
  • Opretholde en professionel og kundeorienteret tilgang i alle interaktioner
  • Præcist dokumentere kundehenvendelser og relevante sagsoplysninger
  • Eskalere komplekse eller uløste problemer til de relevante interne teams
  • Opnå fastsatte mål for kvalitet, produktivitet, kundetilfredshed og fremmøde

KVALIFIKATIONER:

  • Dansk på modersmålsniveau eller flydende (minimum C1)
  • Flydende engelsk
  • Gennemført ungdomsuddannelse (f.eks. STX, HHX, HTX, EUX eller tilsvarende)
  • Tidligere erfaring med kundeservice er en fordel
  • Gode it- og teknologifærdigheder
  • Stærke kommunikationsevner og god til kundekontakt
  • Gode problemløsningsevner
  • Evne til at multitaske og arbejde effektivt under pres
  • Venlig, pålidelig og kundeorienteret fremtræden
  • Ren straffeattest
  • Villighed til at flytte til og arbejde på kontoret i Larnaca, Cypern

FORDELE OG GODER:

  • Ubegrænset præstationsbaseret bonus knyttet til KPI'er
  • Relokeringspakke for kandidater, der flytter til Cypern
  • Internationalt arbejdsmiljø
  • Oplæring/træning tilbydes
  • Mulighed for at få erfaring inden for et globalt kundesupportmiljø inden for gaming – og meget mere!
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    The review screen in CV Rocket: how each CV was read, round by round.
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3×

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