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Open nowFirst seen 5 days ago

Dutch Payment Customer Support Advisor – FinTech Sector | Athens (On-site)

The lemon Consulting191 open roles

Where
Athens, Attica, Greece
Work mode
On site
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Your applicationOpen nowDutch Payment Customer Support Advisor – FinTech Sector | Athens (On-site)The lemon Consulting · Athens, Attica, Greece
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on The lemon Consulting's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. The lemon Consulting postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 5 days ago

The lemon Consulting median: 1 days open

The posting

Athens combines rich history with a modern business environment and an international lifestyle. With its warm climate, lively neighbourhoods, and growing professional community, the Greek capital offers exciting career opportunities in one of Europe's most attractive destinations.

Your daily work will include

  • Managing transaction and payment-related inquiries
  • Supporting refunds, manual charges, and payment tracing
  • Onboarding new B2B customers
  • Updating merchant records in internal systems
  • Working in fixed shifts Monday to Friday (09:00–17:00 or 10:30–18:30)
  • Achieving performance targets and contributing to team success

We offer

  • Indefinite contract
  • Performance bonus up to 10%, with overachievement bonus up to 12%
  • Daily cash bonus via Mastercard (3€ net per working day during the first year, 6€ net per working day after 12 months)
  • 3 weeks of training plus 2 weeks nesting
  • Flight ticket refund (300 EUR within the first month)
  • One month shared accommodation support
  • Rent allowance assistance
  • Private life & health insurance from day one (including dental and eyecare)
  • Free use of corporate gym
  • Fixed working hours option for mothers with children up to 2 years of age
  • International working environment with growth opportunities

Your qualifications

  • Native or near-native Dutch (C2 level)
  • English C1 level
  • Strong computer skills and MS Office proficiency
  • Analytical mindset and confidence working with financial data
  • Excellent communication skills
  • Problem-solving abilities
  • Comfortable multitasking in a fast-paced environment
  • Target-oriented team player
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