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Open nowFirst seen 6 days ago

German Customer Service Advisor – Athens (On-site / Hybrid)

The lemon Consulting189 open roles

Where
Athens, Attica, Greece
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Your applicationOpen nowGerman Customer Service Advisor – Athens (On-site / Hybrid)The lemon Consulting · Athens, Attica, Greece

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on The lemon Consulting's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. The lemon Consulting postings stay open a median of 5 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: first seen 6 days ago

The lemon Consulting median: 5 days open

The posting

Athens is a vibrant European capital where ancient history meets modern lifestyle. With over 300 days of sunshine per year, stunning rooftop views of the Acropolis, and a fast-growing international business scene, Athens offers the perfect combination of career opportunity and Mediterranean quality of life. From charming cafés to beautiful beaches just outside the city, it's an inspiring place to live and work.

*You need an EU passport to apply*

Join a global company producing quality products at honest pricing and become part of an international customer service team in Athens. In this role, you will handle customer interactions across multiple channels, ensuring excellent service and long-term customer satisfaction.

Your daily work will include tasks like these:

  • Managing incoming calls, chats, messages, and emails
  • Identifying and assessing customers' needs to ensure satisfaction
  • Building sustainable relationships through open and interactive communication
  • Providing accurate and complete information using the right tools and systems
  • Meeting personal and team service targets and case handling quotas
  • Recording customer interactions and maintaining accurate documentation
  • Following established communication procedures, guidelines, and policies

Working schedule Full-time (8 hours per day) with flexibility required depending on production needs. Monday–Friday between 09:00–21:00 (rotational shifts within this timeframe).

We offer

  • Indefinite contract
  • 14 salaries per year
  • Two weeks of paid training
  • Monthly performance bonus (up to 10%)
  • Anniversary bonus
  • Private health insurance including dental and optical care
  • Flight reimbursement as part of relocation support
  • Initial shared accommodation support and rent assistance
  • Daily meal voucher
  • Free gym access, well-being activities, and rooftop cinema with Acropolis views
  • Mobility programme and internal growth opportunities
  • Regular employee events
  • A challenging and international working environment

Your qualifications You are native or near-native in German (written and spoken) and have a good command of English. You have strong phone handling skills and excellent active listening abilities. You are customer-oriented and able to adapt to different communication styles. You can multitask, prioritise, and manage your time effectively.

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