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Open nowFirst seen 3 days ago

German Customer Support Agent

The lemon Consulting191 open roles

Where
Sofia, Bulgaria
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Your applicationOpen nowGerman Customer Support AgentThe lemon Consulting · Sofia, Bulgaria

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on The lemon Consulting's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. The lemon Consulting postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

The lemon Consulting median: 1 days open

The posting

We offer

  • A bright and modern office in the beautiful Sofia
  • Relocation package including flight and hotel
  • Life insurance
  • Career development opportunities within the company, including raise (become senior agent, quality evaluator, team leader, or trainer)
  • Discount card
  • Performance bonus
  • Exciting company events; recognition initiatives, team building, monthly fruit days, breakfast, free massages and more

About the company

The client is one of the leading businesses in Digital Customer Experience, cooperating and helping very well known brands on a global scale. The company has a strong focus on giving their staff (you) the best possible experience. And now, they're giving you an amazing opportunity to work with the world's leading travel company!

The job

If you're ready to embark on an exciting journey and contribute to creating a positive online experience for millions of users, don't miss out on this cool opportunity! Your daily work will include tasks like the following:

  • Be the hero our German customers need! Assist them with their inquiries, requests, and orders by entering data accurately into our support tools.
  • Keep up-to-date with product knowledge and stay informed about any changes in company or client policies.
  • Deliver high quality, fast and efficient service, always ready to assist customers with their immediate needs.
  • Costumer focus in a friendly and professional manner

Your qualifications:

You speak and write German at a native level and you are fluent in English (C1 or strong B2).

Experience in the the customer support industry is a plus.

You have a basic understanding and level of computer handling skills. Excellent multitasking skills and has the ability to navigate data systems.

Excellent problem solving skills with good inter-personal relationship building skills (empathy, listening ability, communication, ability to remain calm in stressful situations)

Ability to manage multiple, competing priorities, duties and tasks, and you have excellent communication skills and can express your thoughts clearly and concisely.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against The lemon Consulting's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on The lemon Consulting's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    The lemon Consulting's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

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The numbers game

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