The posting
Job Description
- Manage and oversee the daily operations of the hair salon.
- Supervise, schedule, and coordinate salon staff to ensure smooth operations.
- Manage customer appointments, walk-in customers, and service bookings.
- Ensure high standards of customer service and handle customer feedback or complaints.
- Monitor sales performance, revenue, daily transactions, and salon expenses.
- Manage inventory, hair products, and salon supplies.
- Develop promotional activities to attract new customers and retain existing clients.
- Train, motivate, and guide staff to maintain service quality and productivity.
- Ensure the salon maintains proper cleanliness, hygiene, and safety standards.
- Ensure compliance with company policies and relevant Singapore regulations.
Requirements
- Relevant experience in hair salon management or the hairdressing industry.
- Strong leadership, communication, and customer service skills.
- Good organisational, administrative, and problem-solving abilities.
- Knowledge of hair salon services, products, and daily operations.
- Ability to manage staff, handle customer concerns, and monitor sales performance.
- Responsible, proactive, and able to work independently.
- Willingness to work on weekends and public holidays, where required.



