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Open nowPosted 26 hours ago

General Manager

The Rank Group193 open roles

Where
Grosvenor Bristol, 266 Anchor Road, Bristol, Bristol, City of, United Kingdom
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Your applicationOpen nowGeneral ManagerThe Rank Group · Grosvenor Bristol, 266 Anchor Road, Bristol, Bristol, City of, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on The Rank Group's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. The Rank Group postings stay open a median of 19 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 26 hours ago

The Rank Group median: 19 days open

The posting

We’re looking for a passionate, people-first General Manager with proven casino leadership experience.

You’ll lead a high-performing, inclusive team - coaching, inspiring, and creating a culture where everyone thrives. You’ll champion first-class customer service and drive engagement across every part of the operation.

This role calls for commercial sharpness and creative thinking. You’ll keep an eye on the competition, spot opportunities, and bring fresh ideas to life - whether that’s through gaming, hospitality, or entertainment.

You’ll also build strong relationships across the wider business, influencing stakeholders and contributing to our evolving strategy. You’ll also be a visible advocate for Safer Gambling, setting the standard for your team.

If you’re a confident communicator, a natural leader, and ready to make a real impact - we’d love to hear from you.

Skills & Experience Needed:

Casino Leadership: Proven experience managing a casino, with a valid Personal Management Licence (PML). People Leadership: Strong coaching, mentoring, and team development skills. Customer Focus: Passion for delivering exceptional service and creating inclusive experiences. Commercial Acumen: Strategic thinker with a sharp eye on competitors and market trends. Innovative Mindset: Creative approach to hospitality, entertainment, and customer engagement. Stakeholder Management: Skilled at building relationships across functions and locations. Change Resilience: Comfortable leading through change in a fast-paced environment. Safer Gambling Advocate: Committed to promoting and upholding responsible gaming practices. Strong Communicator: Confident in identifying and acting on opportunities for improvement.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.

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