The posting
The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Starting pay: $20.40/per hour
Job Description:
As the Social Services Outreach & POH you will advocate on behalf of Johnson County Salvation Army within the surrounding communities. Cultivate deeper community partnerships and relationships that will develop funders and constituents. Conduct and Implement meetings, training, and activities for community engagement. Coordinates the delivery and monitors all community involvement for training and or teaching purposes. Point-of-Contact for community resources for consumer and staff needs. Actively seek out best practices and continuously bring new and impactful ideas for community involvement to the Corps. Work in collaboration with the Corps Officer and DHO staff to find grants to help support local programming.
The Pathway of Hope Coordinator is responsible for the provision of strengths-based case management and coordination of overall services offered to families and individuals through Pathway of Hope at a listening ear and responds empathetically to consumer needs working through the steps of the program. Plan and oversee the Holiday Food Baskets operations during Christmas for families in the community ensuring that the Mission of The Salvation Amy is effectively carried out.
What You Will Do:
- Deliver the full range of Pathway of Hope individualized services for families of Johnson County:
- Conduct pre-screening and intake of participants interested in the program.
- Provide linkage to a Pastoral Care Representative for pastoral care, counseling, and support.
- Conduct goal-setting Steps with participants formulating change-oriented action plans.
- Conduct follow-up case management meetings with participants.
- Refer participants to internal and/or external services designed to address identified goals.
- Monitor and track participants' progress in goal attainment on the action plans.
- Develop plans to address transition needs and ongoing documentation of progress.
- Enter all required family demographic and outcome data in the SIMS and Charity Tracker electronic data management systems in a timely and accurate manner.
- Assist with Immediate Basic needs such as Rent/Mortgage/and Utility assistance as needed and enter clients in the computer using SIMS and Charity Tracker.
- Develop a case management plan for each client who is willing to participate in the case management process. Case plan to include but not be limited to the following areas:
- Housing
- Employment and Job Readiness
- Legal Services
- Personal Finance
- Public Assistance
- Health, including and Mental Health
- Childcare, Prenatal Care, including immunization for children
- Parenting
- Transportation
- Material and Financial Assistance
- Enhancement of Family Function
- Spiritual Concerns Veterans' Benefits
- Document all activities engaged in with. and on behalf of, the clients.
- Provide support, encouragement, and compassion to consumers as they work toward achieving their goals. Provide guidance while expecting Consumer self-responsibility
- Community outreach and engagement to keep the community aware Of what is happening with The Salvation Army Of Johnson County
- Manages community outreach to serve the needs Of the Consumers, employees, and staff members.
- Understand and provide adequate information on best practices and share this information with others in the community.
- Provide recommendations and referrals when applicable to serve the needs of the consumers
- Actively participate at community events and meetings to increase The Salvation Army Of Johnson County's presence through networking, prospecting, and relationship building.
- Assists in maintaining a structured environment for consumers and staff for community engagement
- Build rapport and advocate on behalf Of TSA within the surrounding communities. Develop long-term relationships with, but not limited to, various community leaders, worship centers, churches, universities, community centers, service clubs, and community events.
- Seek proposals or opportunities for TSA to apply for grants. donations, and volunteers for Our mission
- Be culturally sensitive, as it relates to working with various ethnic groups Ensures the accurate reporting and collection of community outreach initiatives
- Maintain and provide statistical and other reporting as required
- Serves as the Point-of-Contact for community affairs between Salvation Army and local agencies
- Conducts follow-up contacts and maintains Our database Of community engagement partnerships
- Develop and maintain a listing Of internal and external resources available but not limited to; housing, legal, and community resources
- Maintains Consumer confidentiality of ail consumer information according to Federal, State, and The Salvation Army standards. policies, and procedures
- Attends multi-disciplinary staffing, departmental, and staff meetings as scheduled. Participate in planned in-seme training as well as other training as directed
- Maintains certification by meeting certification requirements
- Lead and plan Christmas Holiday Food Baskets. This includes but is not limited to, finding volunteers, setting up, tearing down, organizing food drives, working with area churches and pantries and assisting with the Kettle operations.
- Performs other duties as assigned by the Corps Officer
Case Management Requirements:
- Participant Engagement: Develop and promote Pathway of Hope services to individuals receiving services at the local site and community organizations. Approach participants with an open and professional stance, recognizing their strengths and treating them as collaborative partners in the helping process. Demonstrate the ability to establish rapport and positive engagement with participants in the initial phases of the working relationship and throughout services. Schedule weekly meetings with participants, gradually reducing face-to- face contact with them as appropriate in their transition from services.
- Assessment & Action Planning: In an interview format, complete all intake and required assessments including basic demographic information. URICA. Working Together Agreement, Sufficiency Matrix, and Strengths Assessment. Also, works with the POH team to ensure that the Spiritual Assessment is completed, and Pastoral Care is provided. Based on participants' identified goals, develop specific and measurable Action Plans. Enters all corresponding documentation in a timely fashion within the required SIMS and Next Step data entry format.
- Linkage & Referral: In response to the Action Plan, coordinate referrals and participant linkage to internal and/or external resources that will facilitate the successful achievement of identified goals.
- Teamwork: Meet with the local team weekly to coordinate overall participant services including community linkages, and address programmatic requirements including intake processes, intervention strategies, and collection Of data needed to meet program reporting requirements.
- Transition and Follow-up: Address completion requirements early in the engagement process to fully educate participants on all services available and facilitate successful transition and closure. Inform participants of the plan to monitor their progress after successful completion through engagement in exit and follow-up assessments and surveys.
- Other tasks as assigned by leadership.
Minimum Qualifications: The requirements listed below are representative Of the minimal education, experience, skills, and/or abilities required for this position.
Education: Bachelor's degree in social work, Or related human services field required.
Background Checks: This position will require a background check to be completed, and all background check results will be reviewed.
Experience: Minimum of one to two years' experience in social services and/or case management.
Certification: Must have a valid driver's license and maintain The Salvation Army Drivers qualification standard; must complete Safe From Harm training within the first 90 days of employment. Must complete Caseworker Certification Program within 30 days of employment"
Skills/Abilities:
- Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele
- Computer proficiency with Microsoft products and ability to learn electronic reporting systems
- Strong organizational skills
- Ability to work effectively with individuals from diverse cultures and socioeconomic backgrounds.
- Provide guidance and promote the spiritual dimension of Salvation Army social services programs, emphasizing the importance of Christian influence and evangelism in all Salvation Army ministries, including delivery of social services in contemporary settings.
- Knowledge Of the Salvation Army. movement, state, and community resources
Supervisory & Training Responsibility:
- Meets monthly with the Pathway of Hope Regional Coordinator to receive individual and group casework case management supervision and support on all POH implementation aspects including SIMS data entry processes.
- Participates and successfully completes all required components Of the territorial Casework Certification program.
- Participates in POH workshops and other training events at the local, divisional, or territorial, level, as requested and/or assigned.
- Provide guidance and promote the spiritual dimension of Salvation Army social services programs, emphasizing the importance Of Christian influence and evangelism in all Salvation Army ministries, including delivery of social services in contemporary settings.
The physical requirements described here are representative Of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job. Physical Requirements Include:
- Good speaking, hearing, and vision ability. and excellent manual dexterity
- Lifting, pulling, and pushing materials up to 25 pounds
- May require bending, squatting, walking
- May require standing for extended periods
Travel: Travel May be required for training specific to Pathway of Hope and other opportunities identified by the Corp Officer. The position will require traveling to various community events, engagements, meetings, fairs, and training.
Working Conditions: Work is performed in an office; may include special events and outside events. May require weekend and evening work.
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee Of the Salvation Army to undermine its religious mission.
The Salvation Army is an equal opportunity employer. Candidates who are back- to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Why Work with Us?
If you’re ready for a career doing meaningful work with a discernable impact, keep reading. The Salvation Army’s brand promise is to Do the Most Good® - and it’s our employees that help us get there. At every level and in every discipline, you can have a real impact on your community through the work done inside our walls every day. If you work for us, you will be the hands and feet that enable us to help others.
We are as impassioned about our employees as we are about our mission to preach the Gospel of Jesus Christ and help anyone in need in His name without discrimination. Our work culture reflects this quality, which makes our offices seriously great places to work. Just walk inside our doors and you’ll quickly see that our employees are proud to support programs that make a difference.
In addition to traditional Health, Wellness, RX and PTO benefits, see what our employees told us they most liked about working for the Indiana Division of TSA by responding to our most recent 2023 survey…
- 91% are proud of their work to help meet the needs of people in their communities
- 75% find their “Work Stress” manageable
- 80% find their managers supportive during those times of stress
- 89% appreciate the flexible work options they have in their position
- 98% appreciate how they are allowed to use 4 sicks days as “Discretionary”
- 99% appreciate the 11 paid holidays they receive each year
See what our employees said when asked to rank the best reasons for working at the Indiana Division Salvation Army…
- Helping People
- Faith Centered Organization
- Work Environment/ Co-Workers
- Benefits
