Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 61 days ago

IT Manager

The Shed5 open roles

Where
The Shed
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowIT ManagerThe Shed · The Shed

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on The Shed's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.4%1 day
  2. 3.5%3 days
  3. 7.7%7 days
  4. 13.4%14 days
  5. 34.5%30 days
This job: posted 61 days ago

The posting

About The Shed

The Shed is a cultural institution of and for the 21st century. We produce and welcome innovative art and ideas, across all forms of creativity, to build a shared understanding of our rapidly changing world and a more equitable society. In our highly adaptable building on Manhattan’s west side, The Shed brings together established and emerging artists to create new work in fields ranging from pop to classical music, painting to digital media, theater to literature, and sculpture to dance. We seek opportunities to collaborate with cultural peers and community organizations, work with like-minded partners, and provide unique spaces for private events. As an independent non-profit that values invention, equity, and generosity, we are committed to advancing art forms, addressing the urgent issues of our time, and making our work impactful, sustainable, and relevant to the local community, the cultural sector, New York City, and beyond.

About the Position

Reporting to the Director of Technology, the IT Manager is a senior technical member of the Technology team, with the Help Desk role reporting into this position. The IT Manager owns the organization's network and infrastructure—wired, wireless, identity, and security—and serves as the primary technical point of contact for the building's event and production activity, coordinating with rental clients, in-house productions, and Facilities, Security, and Production teams to ensure network and hardware support is in place for every event. The IT Manager also manages relationships with The Shed's core network vendors (WOD for wired network maintenance, Commscope for WiFi), oversees endpoint and server health, and is the first responder for infrastructure incidents.

Key responsibilities include:

Team Leadership

  • Manage the Help Desk role, including day-to-day support workflow and escalation
  • As a senior technical resource, help provide coverage on other Technology team members' tasks during absences or vacations as needed
  • Help communicate and support organizational technology best practices and guidance

Event & Production Network Support

  • Meet with rental event clients to assess network needs and hardware they'll bring into the building, ensuring the team can support them during the event
  • Perform the same needs assessment for in-house productions (performing arts, visual arts, and other core programming)
  • Support Production's audio, lighting, and visual systems where they depend on network and server rack infrastructure or system integration touchpoints
  • Consult on and support fiber and broadband needs for events involving streaming or video broadcast
  • Maintain working knowledge of union jurisdiction boundaries (e.g., where IT may run cable directly vs. where union labor must execute to IT specifications)

Network & Security Administration

  • Work closely with Facilities and Security, whose communication systems depend on the network
  • Serve as primary liaison to WOD (wired network maintenance) and Commscope (WiFi maintenance/support)
  • Administer and troubleshoot Cisco switches, VLANs, and 802.1x (Cisco ISE)
  • Maintain wireless access points (with Commscope)
  • Configure and troubleshoot firewall (SonicWall)
  • Manage Cisco Umbrella and Taegis for network/endpoint security
  • Provision network access: create SSIDs for events, enable/disable hardline port access
  • Maintain internal DNS
  • Procure and manage domain certificates for internal systems
  • Update or replace fiber and ethernet runs as needed

Server & Identity Administration

  • Administer AD/Entra infrastructure
  • Support SSO/SAML integration for applications connecting to identity infrastructure
  • Support core infrastructure: UPS systems, firewalls, Hyper-V instances, ISE servers
  • Configure/oversee system backups, including monitoring for successful completion and escalating failures
  • Administer print servers; deploy and install printers/copiers

Endpoint, Device & Software Management

  • Conduct initial health analysis of laptops, desktops, and servers; oversee repair of non-working systems
  • Own monthly "Patch Mondays" for reviewing machines and applying patches
  • Roll out firmware updates and software patches as vendors/manufacturers release them
  • Oversee MDM systems (Intune, Jamf, Hexnode), including device deployment/imaging via Intune
  • Work with staff to identify the hardware that best meets their needs; aid in speccing, procurement, and deployment
  • Maintain hardware inventory records; help inform capital replacement planning
  • Co-manage 1Password administration, Duo administration, and Google Workspace configuration/accounts
  • Configure/oversee backups for Google Workspace and OneDrive data

Incident Response

  • Serve as first point of contact for server/network outages
  • Monitor and respond to urgent tickets in Zendesk

Qualifications and Qualities

  • Strong knowledge of Cisco networking (switches, ISE, 802.1x), SonicWall firewall, and Cisco Umbrella
  • Experience with AD/Entra, Duo, and Google Workspace identity sync
  • Working knowledge of SSO/SAML integration
  • Familiarity with Intune, Jamf, and Hexnode for MDM/device deployment
  • Experience with Taegis or comparable endpoint/network security tooling
  • Familiarity with Auvik or comparable network monitoring/management tooling is helpful
  • Knowledge of Hyper-V virtualization and Windows/macOS/Linux environments
  • Familiarity with distributed software applications, sufficient to understand how underlying network and infrastructure systems support them
  • Comfort working in a union-labor building environment, understanding jurisdictional boundaries
  • Strong communication skills for direct client- and production-facing coordination; comfortable interacting with nontechnical staff and excels at customer service-oriented interactions
  • Demonstrated ability to manage vendor relationships and a direct report

Schedule

Standard hours are weekdays, between 9:30 am and 5:30 pm. Given the nature of the building's event and production activity, some evening and weekend availability is required to support events, emergencies, and select maintenance activities.

Compensation

The salary range for this position is $115,000 – $125,000. Compensation is commensurate with experience.

Application Process

Interested candidates should complete an application and submit a résumé and cover letter in a Word or PDF document saved as the candidate's first and last name through our Career Center. Only résumés and cover letters submitted in this format will be reviewed.

The Shed is dedicated to building an equitable environment that is mixed across lines of difference and strongly encourages applications from Black, Indigenous, people of color, women, transgender, and nonbinary candidates. This position will remain open until filled and until a diverse and qualified pool of candidates is identified. Applicants from populations underrepresented in the arts field are strongly encouraged to apply. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or taking the next step in your career path, we will be glad to have you on our radar.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against The Shed's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on The Shed's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    The Shed's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.