Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted yesterday

Duty Manager

THE SINGAPORE RESORT & SPA

Pay
SGD 3,200 – SGD 3,500 a month
Where
Central, Singapore
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowDuty ManagerTHE SINGAPORE RESORT & SPA · Central, Singapore

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on THE SINGAPORE RESORT & SPA's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted yesterday

The posting

Job Description

MAIN DUTIES:

Position Requirements: Effectively manage the Hotel’s trading. He/ She will be responsible for the smooth and efficient running of the hotel’s operation, whilst ensuring maximum guest satisfaction and the safety and the security of the property.

Representative of the Senior Management:

  • The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest satisfaction but as well respecting the procedures and organization of Sofitel Sentosa Singapore.
  • Maintain an accurate record in the Duty Manager's logbook of items and incidents which may be of concern to the management and/or which may requires further attentions.

Lobby Co-ordination:

  • The first assignment & main area of work of the Duty Manager is the Lobby, when the Duty Manager is not away to do a specific mission, he/she will spend all his/her time in the lobby to co-ordinate the overall lobby activity and will be dynamic in guest relationships.
  • Leader of the Communication: The Duty Manager is a leader of the Front Office communication and will be active in the following tasks:
  • The Duty Manager will join daily the Front Office Manager briefing & weekly the Front Office Meeting to bring with dynamism and initiatives all the questions, case studies & new ideas to be considered and discussed.
  • The Duty Manager will be very active giving full information & updates to all the Front Office staff. During the absence of the Front Office Manager, The Briefing will be conducted by the Duty Manager.
  • All incidents must be recorded in the Duty Manager Logbook. Front Office Manager to be contacted in case of any emergency.
  • Ensure the overall co-ordination of the Front Office Operations and to assist all sections of the Front Office department.

Supervision & Controls:

  • Responsible to keep all Front Office Standards and Procedures in line with Sofitel Sentosa Singapore Policies.
  • Ensure the proper follow up of the room requests & co-ordination with housekeeping regarding the priorities in room cleaning.
  • Ensure that the End of Day is completed correctly and that the number of "No Show", "Rooms Occupied", “Complimentary” and "House Use" are accurate. The Duty Manager to supervise the accuracy of the daily financial reports issued by Front Office.
  • Ensure that all Front Office areas are clear, clean & tidy at all times.
  • Ensure all Front Office Standards and Procedures in line with the hotel policies
  • Ensure the safety and security of the property and the smooth and efficient running of the Hotel's operation.
  • Provide supervision and support to the Front Office team and other departments when required.
  • Ensure department policies and procedures are understood by all employees and observed in tasks performed.
  • Ensure effective communication of new and updated information regarding policies, rates and general hotel information.
  • Room controller, making sure that the rooms are allocated accurately and correctly.

Responsibility in terms of security:

  • Report to security any suspicious behaviour, luggage and altercations. All incidents must be recorded in the Duty Manager’s Logbook.

Requirements

  • Diploma in Tourism / Hospitality Management
  • Minimum 2 to 4 years related experience in Front Office
  • Able to work shift, including weekends and public holidays
  • Excellent reading, writing and oral proficiency in English language
  • Proficient in Microsoft Office Applications
  • Knowledge in Opera System is advantageous

Posting text belongs to the employer. Removal requests: contact us.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against THE SINGAPORE RESORT & SPA's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on THE SINGAPORE RESORT & SPA's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    THE SINGAPORE RESORT & SPA's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.