The posting
Working Days: Tuesday to Sunday Working Hours: 44 hours per week, split shift (10am – 11pm, with a break from 3pm – 5pm) No OT, 2 off day per week Salary: $ 6,000 Working Location: New Bahru
Requirements
- Minimum 5 years of experience in hospitality, restaurant operations, or luxury food and beverage management
- With at least 2 – 3 years in a senior management role.
- Previous experience in a five-star hotel, luxury hospitality group or reputable fine-dining restaurant is strongly preferred.
- Strong understanding of luxury service standards, guest relations, VIP management and service recovery.
- Experience managing business lunches, corporate dining, private events, or high-value clientele is highly desirable.
- Excellent knowledge of wine, food-and-wine pairing and premium beverage service.
- Strong commercial understanding of restaurant financials, budgeting, labour management and cost control.
- Availability to work evenings, weekends and public holidays as required.
Responsibilities
1. Hospitality & Guest Experience
- Deliver personalised, five-star hospitality and premium fine-dining service.
- Oversee the guest journey, reservations, VIP arrangements, guest feedback and service recovery.
- Build relationships with regular and corporate guests.
2. Business Lunch & Corporate Dining Development
- Drive business lunch, dinner reservations, corporate bookings and repeat business.
- Develop corporate partnerships, private dining packages and special dining experiences.
- Collaborate with management and the kitchen team to enhance dining offerings.
3. Restaurant Operations & Service Standards
- Oversee daily operations, service quality, restaurant readiness and guest flow.
- Establish and maintain SOPs, service standards, cleanliness and operational controls.
- Ensure smooth coordination between front-of-house and kitchen teams, and compliance with company policies and Singapore regulations.
4. Team Leadership & Talent Development
- Recruit, train, lead and develop the front-of-house team.
- Manage staff scheduling, manpower planning, performance reviews and service training.
- Conduct briefings and maintain high standards of professionalism and teamwork.
5. Food, Wine & Beverage Excellence
- Ensure staff have strong knowledge of Italian cuisine, menus, ingredients, allergens, wines and beverages.
- Oversee wine service, food pairing, menu recommendations and beverage sales.
- Maintain excellent dining and service standards.
6. Financial Performance & Commercial Management
- Monitor sales, revenue, occupancy, average spending, labour costs and profitability.
- Prepare budgets, forecasts and performance reports.
- Control food costs, inventory, purchasing and wastage, and implement strategies to achieve business targets.
7. Brand Positioning, Marketing & Business Development
- Support marketing, corporate partnerships, private events and brand development.
- Monitor guest feedback, online reviews and market trends.
- Maintain operational, financial, staffing and compliance records and report performance and improvement plans to Group Management.
The Supreme HR Advisory Pte. Ltd || 14C7279
Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580



