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Open nowFirst seen 4 days ago

CENTRAL RESERVATIONS & CUSTOMER SERVICE MANAGER

The Team Builders170 open roles

Where
Dubai, United Arab Emirates
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Your applicationOpen nowCENTRAL RESERVATIONS & CUSTOMER SERVICE MANAGERThe Team Builders · Dubai, United Arab Emirates

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on The Team Builders's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

We're Hiring: Central Reservations & Customer Service Manager

Are you a dynamic leader with a passion for guest service and a strong network in the tourism and hospitality sector? Join a prestigious hospitality group in Dubai and play a key role in shaping world-class customer experiences!

Key Highlights:

  • ️ Must have strong links with tour operators and DMCs
  • ️ Experienced in handling high-level guest complaints
  • ️ Strong leadership and interpersonal skills a must

You'll Be Responsible For:

  • Overseeing LARGE venue reservations & optimizing booking performance
  • Leading a proactive customer service team
  • Training, coaching, and driving high service standards
  • Enhancing revenue through B2B collaboration and upselling
  • Resolving guest issues with professionalism and empathy

Minimum Requirements:

3+ years in a managerial role

Proven leadership in reservations & customer service

Ability to multitask and lead under pressure

Experience with group bookings and B2B travel partners

Ready to take the next step in your hospitality leadership journey?

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  2. 25 readers review it

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    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on The Team Builders's form

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  4. Every reply, sorted

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3×

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