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Open nowPosted 8 days ago

Crisis Worker

The Trevor Project8 open roles

Pay
$26 an hour
Where
Remote - United States
Work mode
Remote
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Your applicationOpen nowCrisis WorkerThe Trevor Project · Remote - United States
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. The Trevor Project postings stay open a median of 6 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 8 days ago

The Trevor Project median: 6 days open

The posting

About Trevor:

The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Trevor offers 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. To drive prevention efforts, The Trevor Project also operates robust research, advocacy, education, and peer support programs. We’ve been saving lives every day for over 25 years.

Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values:

Heart - We care deeply and commit to do what matters

Integrity - We build trust through our words and actions

Community - Together, we are an unstoppable force for good

Belonging - We serve as allies to the mission, and to each other

Progress - We continually move onward and upward

Applicants and staff must be authorized to work for any employer in the United States. The Trevor Project will not sponsor an employment visa for this position.

Role: Crisis Worker Location: This role will be remote in the continental United States, Alaska, or Hawaii Reports to: Team Lead Classification: Nonexempt Full Time Union Role? Yes Starting Salary Range: $26 per hour

Summary: Our Crisis Workers do the work Trevor was founded to do: supporting LGBTQ+ youth who need someone to talk to. A Crisis Worker is primarily responsible for supporting LGBTQ+ youth on TrevorText and TrevorChat, or TrevorLifeline, or on our 988 chat & text services or phone services, our life affirming crisis services programs for LGBTQ+ youth. In addition to providing direct crisis counseling, Crisis Workers are responsible for key administrative tasks required to provide high-quality, continuous crisis support. Staff in this role are expected to be able to work independently to support most crisis conversations.

Roles and Responsibilities:

Minimum Qualifications:

Why Trevor?

Join a mission-driven organization where your work makes a real impact on the lives of LGBTQ+ young people—every single day.

Outstanding benefits, including:

- Comprehensive health coverage, including plans that support various gender affirmation care needs

- Mental health resources, with access to virtual care and a variety of in and out of network options for support

- 403(b) retirement plan with a 3% employer match, vesting over three years

- Generous paid time off and company holidays to rest and recharge

- Employee Assistance Program (EAP) offering confidential emotional support, work-life solutions, financial and legal guidance, and online resources

- Remote work flexibility from anywhere in the continental U.S., Alaska, or Hawaii- with provided technology, a home office setup reimbursement, and a monthly internet reimbursement

The Trevor Project provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law or policy. The Trevor Project complies with all applicable laws regarding equal opportunity in employment.

This is a union position. The terms and conditions of employment for this position are covered by a collective bargaining agreement between The Trevor Project and The Communications Workers of America (CWA), the collective bargaining representative for employees in the bargaining unit.

The Trevor Project is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please submit a request here. Please do not disclose medical information in this form–this information will be viewed only by our benefits team and will remain secure. This form is only for those requiring a reasonable accommodation to participate in the job application or interview process. This form is not an application - you must still apply through The Trevor Project careers website.

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