Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 21 days ago

Patient Financial Counselor

The US Oncology Network850 open roles

Where
Winchester, Virginia, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowPatient Financial CounselorThe US Oncology Network · Winchester, Virginia, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on The US Oncology Network's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. The US Oncology Network postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 21 days ago

The US Oncology Network median: 1 days open

The posting

Overview

Patient Financial Counselor

Full-Time | Onsite | Monday – Friday | 8:00 am – 4:30 pm

$22.87 - $28.60 per hour. The actual hiring rate may vary based on several factors, including your previous work experience, educational background, certifications, the responsibilities of the position, and demonstrated performance. These elements help us ensure a fair and competitive offer aligned with your qualifications and the role's requirements.

Help Patients Navigate the Financial Side of Their Care

At Shenandoah Oncology, our Patient Financial Counselors play an essential role in supporting patients throughout their cancer journey. We are seeking a compassionate, detail-oriented, and knowledgeable professional to join our team and help patients understand their insurance benefits, financial responsibilities, and available assistance resources.

This position is ideal for someone who enjoys helping others, excels at problem-solving, and is committed to providing exceptional customer service in a healthcare setting. The ideal candidate demonstrates strong communication skills, attention to detail, empathy, and professionalism while working closely with patients, providers, insurance companies, and fellow team members. By helping patients navigate the financial aspects of their treatment, you will make a meaningful difference in their overall care experience.

Why Shenandoah Oncology?

At Shenandoah Oncology, you'll join a mission-driven organization where every team member plays an important role in supporting exceptional patient care. Guided by The RETIC Way—Respect, Excellence, Teamwork, Integrity, and Compassion—we foster a culture where employees are valued, supported, and empowered to grow.

Enjoy the best of both worlds: a close-knit, community-based practice culture backed by the resources, stability, and professional growth opportunities of The US Oncology Network. As a Patient Financial Counselor, you'll have the opportunity to positively impact patients' lives by helping reduce financial stress and ensuring they have access to the care they need.

Benefits and Perks

  • Medical, Dental & Vision Insurance
  • 401(k) with Employer Match
  • Generous Paid Time Off & Paid Holidays
  • Life & Disability Insurance
  • Tuition Reimbursement
  • Employee Assistance Program
  • Wellness Programs & Employee Discounts
  • Professional Development Opportunities

Responsibilities

  • Ensures all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner.
  • Performs insurance verification process on all third party payers. Obtains initial and subsequent pre-authorization for services and surgeries.
  • Re-verifies benefits and obtains authorization and/or referral after treatment plan has been discussed, prior to initiation of treatment. Ensures appropriate signatures are obtained on all necessary forms.
  • Utilizes the Summary of Patient Reimbursement and Liability form and obtains appropriate approvals as required.
  • Performs financial counseling process on all patients prior to treatment, which includes patient financial obligations, billing practices and establishing payment arrangements.
  • Documents financial counseling process and forwards to Billing Office.
  • Assists patients in obtaining financial assistance (i.e. Medicaid, drug replacement), outside assistance (i.e. transportation or other community services), and all appropriate forms filled out.
  • Collects co-pays, deductible and other out of pocket amounts at time of visit.
  • Assists in maintaining manuals, logs and other required documentation as required.
  • Demonstrates an understanding for patient confidentiality to protect the patient and the clinic/corporation.
  • Follows policies and procedures to contribute to the efficiency of the front office. Covers for and assists with other front office functions as requested.

Qualifications

Minimum Qualifications

  • High school diploma or equivalent required.
  • Minimum three years of medical business office experience with insurance procedures and patient interaction.

Preferred Qualifications

  • Prior experience in a Patient Financial Counselor role.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent interaction with staff, patients and the public.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against The US Oncology Network's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on The US Oncology Network's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    The US Oncology Network's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.