The posting
Join Smilics to drive B2B growth in the energy transition. Build lasting relationships with utilities and industrial clients, and lead strategic expansion from Spain into Europe and international markets. Ready for your next challenge?
📍Barcelona–Terrassa area preferred. Candidates based elsewhere in Spain will also be considered.
Mission:
Drive Smilics’ sustainable growth by ensuring the successful adoption of our energy monitoring and smart grid solutions, strengthening customer retention, and generating cross-selling and up-selling opportunities across our B2B client base, from utilities and DSOs to industrial and commercial customers. The role combines strong client relationship management with commercial and technical understanding, aligning customer needs with Smilics’ value proposition.
Key responsabilities:
- Manage the full client lifecycle from first sale through onboarding, ongoing support, renewal, and loyalty.
- Identify growth opportunities within accounts through contract expansion, consultative selling, and cross/up-selling in coordination with the sales team.
- Promote advanced product usage and ensure clients derive maximum value from the solution.
- Coordinate with support, product, operations, and quality teams to resolve issues impacting client satisfaction.
- Keep CRM up to date with key account insights: activity, risks, opportunities, and roadmaps.
- Lead client onboarding sessions, solution demos, and business reviews to drive adoption and demonstrate the value delivered.
- Prepare client-specific reports, strategic recommendations, and tailored action plans.
- Negotiate and close agreements within internal commercial policies.
- Conduct regular client visits to strengthen relationships and ensure satisfaction.
- Contribute to the continuous improvement of the customer experience by sharing insights gathered directly from the market.
Required qualifications:
- 2 to 5 years of experience in a similar role.
- University degree in Electrical or Electronic Engineering, Energy, or a related technical field.
- Experience in industrial or technological environments, ideally in the electrical, electronics or energy sectors.
- Advanced level of Spanish and/or Catalan.
- Advanced level of English.
- Influencing and negotiation skills.
- Digital literacy and CRM usage.
- Autonomy, initiative, and collaborative mindset.
Valuable assets:
- Knowledge of the electricity sector and power distribution grids.
- Experience in managing key accounts or complex technical sales.
- Additional languages are a plus.



