Workday HCM Analyst – Recruitment

The posting

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Role Purpose

We are looking for an experienced Workday HCM Analyst specializing in Workday Recruiting and the Workday Recruiting Applicant Tracking System (ATS) to join our global HR Technology team.

The primary focus of this role is the configuration, support and continuous improvement of Workday Recruiting, covering the full recruitment lifecycle from Job Requisition creation through candidate management, screening, interviews, offers and hire.

The successful candidate will have strong hands-on experience configuring Workday Recruiting Business Processes, condition rules, validations, routing, notifications and security, together with experience supporting at least one additional Workday area, preferably Core HCM.

This is a hands-on functional role covering Workday configuration, change delivery, testing, UAT, production deployment and Tier 2 support. The role will work closely with Recruitment, HR, HR Technology, Security and other stakeholders to translate business requirements into effective and sustainable Workday solutions.

Key Responsibilities

Workday Recruiting & ATS (Must)

· Configure, support and continuously improve the Workday Recruiting module and Workday Recruiting ATS.

· Support the complete recruiting life cycle, including Job Requisitions, Candidate Applications, Candidate Management, Screening, Interviews, Offers and Hire.

· Configure and support Evergreen Requisitions, Employee Referrals, Candidate Questionnaires, External Career Sites and candidate-facing recruitment processes.

· Design and maintain Recruiting Business Processes, including workflow steps, approvals, routing, condition rules, validation rules and notifications.

· Configure recruitment controls and validations to improve data quality, process consistency and compliance with business requirements.

· Troubleshoot issues affecting recruiters, hiring managers, candidates and other users of the Workday Recruiting solution.

· Identify opportunities to simplify, automate and improve the recruitment experience within Workday.

· Understand the relationship between Workday Recruiting and wider Core HCM and Hire processes, ensuring downstream impacts are considered when implementing changes.

Workday Configuration

· Translate business requirements into practical and maintainable Workday configuration solutions.

· Configure and maintain Business Processes, condition rules, validations, approvals, routing and notifications.

· Investigate Business Process issues, including steps that are incorrectly triggered, skipped or routed.

· Review existing configuration and recommend improvements based on business requirements and Workday functionality.

· Support Workday configuration outside Recruiting where required, particularly within Core HCM or other relevant HCM modules.

· Ensure configuration changes follow established governance, security and change-control processes.

Reporting & Security

· Support Workday Recruiting reporting, including operational reports, candidate reporting and requisition reporting.

· Create and maintain calculated fields, filters, prompts and reporting logic where required.

· Investigate data visibility and reporting issues and determine whether they are caused by reporting configuration, security or underlying data.

· Support Workday security requirements relating to Recruiting, candidate information, Business Processes and domain security.

· Work with Security and HR Technology teams to ensure appropriate access while protecting sensitive candidate and employee information.

Change Delivery, Testing & UAT

· Manage Workday changes through the full lifecycle from requirements gathering and analysis through configuration, testing, UAT, Production deployment and post-production support.

· Work with Recruitment, HR and other stakeholders to understand business requirements, challenges and desired outcomes.

· Assess requirements against Workday functionality and recommend appropriate solutions or alternatives.

· Prepare configuration documentation, functional requirements, test scenarios and UAT scripts.

· Perform functional, regression and end-to-end testing of Workday Recruiting changes.

· Coordinate and support UAT, investigate defects and implement required configuration changes.

· Ensure changes are appropriately tested, documented, approved and signed off before Production deployment.

· Provide post-production validation and support following releases and configuration changes.

Tier 2 Workday Support

· Provide Tier 2 functional support for Workday HCM, with a primary focus on Workday Recruiting.

· Take ownership of escalations relating to Recruiting, Business Processes, security, reporting, configuration and data.

· Perform detailed root-cause analysis to identify whether issues relate to configuration, security, Business Process logic, data or expected Workday functionality.

· Own incidents and problems through investigation, resolution, testing and closure.

· Work collaboratively with Tier 1 support, HR Technology, Security and other teams to resolve complex issues.

Stakeholder Management

· Act as a key Workday Recruiting functional contact for Recruitment, HR and HR Technology stakeholders.

· Translate business requirements into clear Workday functional and configuration solutions.

· Explain Workday functionality, constraints and technical concepts clearly to non-technical stakeholders.

· Challenge requirements constructively where they conflict with Workday design, security standards or established processes.

· Manage competing priorities across BAU support, incidents, enhancements and project changes.

· Take ownership of Workday Recruiting issues and changes from initial requirement through to successful delivery.

Essential Experience

· Strong hands-on Workday Recruiting configuration and Workday ATS experience.

· Detailed knowledge of the end-to-end recruitment lifecycle within Workday.

· Hands-on experience with Job Requisitions, Candidate Management, Screening, Interviews, Offers and Hire processes.

· Strong experience configuring Workday Business Processes, condition rules, validation rules, routing, approvals and notifications.

· Experience with Workday Core HCM or at least one additional Workday module.

· Experience taking Workday changes from requirements through configuration, testing, UAT and Production deployment.

· Strong Workday troubleshooting, analysis and problem-solving skills.

· Experience performing functional, regression and UAT testing.

· Experience with Workday Reporting and Calculated Fields.

· Knowledge of Workday security, domain security and Business Process security.

· Experience with Evergreen Requisitions, Employee Referrals, Candidate Questionnaires and External Career Sites.

Desirable Experience

· Experience across multiple Workday HCM modules.

· Experience working within a global HR Technology or HRIS environment.

· Experience using Azure DevOps or similar tools to manage requirements, defects and change delivery.

· Experience supporting, coaching or providing functional guidance to Tier 1 support teams.

· Experience providing Tier 2 Workday functional support and managing escalated incidents.

· Strong stakeholder management and communication skills.

What We’re Looking For

We are looking for someone who is hands-on, technically strong from a Workday functional perspective and comfortable taking ownership of complex Recruiting requirements and issues.

The successful candidate should be able to demonstrate clear examples of Workday Recruiting configuration they have personally designed, configured, tested and deployed, particularly across Business Processes, condition rules, validations, Job Requisitions and candidate processes.

This role requires someone who can combine strong Workday Recruiting ATS expertise with an understanding of the wider Workday HCM landscape and who can confidently work with Recruitment, HR and technical stakeholders to deliver effective solutions.Role Purpose

We are looking for an experienced Workday HCM Analyst specializing in Workday Recruiting and the Workday Recruiting Applicant Tracking System (ATS) to join our global HR Technology team.

The primary focus of this role is the configuration, support and continuous improvement of Workday Recruiting, covering the full recruitment lifecycle from Job Requisition creation through candidate management, screening, interviews, offers and hire.

The successful candidate will have strong hands-on experience configuring Workday Recruiting Business Processes, condition rules, validations, routing, notifications and security, together with experience supporting at least one additional Workday area, preferably Core HCM.

This is a hands-on functional role covering Workday configuration, change delivery, testing, UAT, production deployment and Tier 2 support. The role will work closely with Recruitment, HR, HR Technology, Security and other stakeholders to translate business requirements into effective and sustainable Workday solutions.

Key Responsibilities

Workday Recruiting & ATS (Must)

· Configure, support and continuously improve the Workday Recruiting module and Workday Recruiting ATS.

· Support the complete recruiting life cycle, including Job Requisitions, Candidate Applications, Candidate Management, Screening, Interviews, Offers and Hire.

· Configure and support Evergreen Requisitions, Employee Referrals, Candidate Questionnaires, External Career Sites and candidate-facing recruitment processes.

· Design and maintain Recruiting Business Processes, including workflow steps, approvals, routing, condition rules, validation rules and notifications.

· Configure recruitment controls and validations to improve data quality, process consistency and compliance with business requirements.

· Troubleshoot issues affecting recruiters, hiring managers, candidates and other users of the Workday Recruiting solution.

· Identify opportunities to simplify, automate and improve the recruitment experience within Workday.

· Understand the relationship between Workday Recruiting and wider Core HCM and Hire processes, ensuring downstream impacts are considered when implementing changes.

Workday Configuration

· Translate business requirements into practical and maintainable Workday configuration solutions.

· Configure and maintain Business Processes, condition rules, validations, approvals, routing and notifications.

· Investigate Business Process issues, including steps that are incorrectly triggered, skipped or routed.

· Review existing configuration and recommend improvements based on business requirements and Workday functionality.

· Support Workday configuration outside Recruiting where required, particularly within Core HCM or other relevant HCM modules.

· Ensure configuration changes follow established governance, security and change-control processes.

Reporting & Security

· Support Workday Recruiting reporting, including operational reports, candidate reporting and requisition reporting.

· Create and maintain calculated fields, filters, prompts and reporting logic where required.

· Investigate data visibility and reporting issues and determine whether they are caused by reporting configuration, security or underlying data.

· Support Workday security requirements relating to Recruiting, candidate information, Business Processes and domain security.

· Work with Security and HR Technology teams to ensure appropriate access while protecting sensitive candidate and employee information.

Change Delivery, Testing & UAT

· Manage Workday changes through the full lifecycle from requirements gathering and analysis through configuration, testing, UAT, Production deployment and post-production support.

· Work with Recruitment, HR and other stakeholders to understand business requirements, challenges and desired outcomes.

· Assess requirements against Workday functionality and recommend appropriate solutions or alternatives.

· Prepare configuration documentation, functional requirements, test scenarios and UAT scripts.

· Perform functional, regression and end-to-end testing of Workday Recruiting changes.

· Coordinate and support UAT, investigate defects and implement required configuration changes.

· Ensure changes are appropriately tested, documented, approved and signed off before Production deployment.

· Provide post-production validation and support following releases and configuration changes.

Tier 2 Workday Support

· Provide Tier 2 functional support for Workday HCM, with a primary focus on Workday Recruiting.

· Take ownership of escalations relating to Recruiting, Business Processes, security, reporting, configuration and data.

· Perform detailed root-cause analysis to identify whether issues relate to configuration, security, Business Process logic, data or expected Workday functionality.

· Own incidents and problems through investigation, resolution, testing and closure.

· Work collaboratively with Tier 1 support, HR Technology, Security and other teams to resolve complex issues.

Stakeholder Management

· Act as a key Workday Recruiting functional contact for Recruitment, HR and HR Technology stakeholders.

· Translate business requirements into clear Workday functional and configuration solutions.

· Explain Workday functionality, constraints and technical concepts clearly to non-technical stakeholders.

· Challenge requirements constructively where they conflict with Workday design, security standards or established processes.

· Manage competing priorities across BAU support, incidents, enhancements and project changes.

· Take ownership of Workday Recruiting issues and changes from initial requirement through to successful delivery.

Essential Experience

· Strong hands-on Workday Recruiting configuration and Workday ATS experience.

· Detailed knowledge of the end-to-end recruitment lifecycle within Workday.

· Hands-on experience with Job Requisitions, Candidate Management, Screening, Interviews, Offers and Hire processes.

· Strong experience configuring Workday Business Processes, condition rules, validation rules, routing, approvals and notifications.

· Experience with Workday Core HCM or at least one additional Workday module.

· Experience taking Workday changes from requirements through configuration, testing, UAT and Production deployment.

· Strong Workday troubleshooting, analysis and problem-solving skills.

· Experience performing functional, regression and UAT testing.

· Experience with Workday Reporting and Calculated Fields.

· Knowledge of Workday security, domain security and Business Process security.

· Experience with Evergreen Requisitions, Employee Referrals, Candidate Questionnaires and External Career Sites.

Desirable Experience

· Experience across multiple Workday HCM modules.

· Experience working within a global HR Technology or HRIS environment.

· Experience using Azure DevOps or similar tools to manage requirements, defects and change delivery.

· Experience supporting, coaching or providing functional guidance to Tier 1 support teams.

· Experience providing Tier 2 Workday functional support and managing escalated incidents.

· Strong stakeholder management and communication skills.

What We’re Looking For

We are looking for someone who is hands-on, technically strong from a Workday functional perspective and comfortable taking ownership of complex Recruiting requirements and issues.

The successful candidate should be able to demonstrate clear examples of Workday Recruiting configuration they have personally designed, configured, tested and deployed, particularly across Business Processes, condition rules, validations, Job Requisitions and candidate processes.

This role requires someone who can combine strong Workday Recruiting ATS expertise with an understanding of the wider Workday HCM landscape and who can confidently work with Recruitment, HR and technical stakeholders to deliver effective solutions.

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.