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Open nowPosted 86 days ago

Guest Relations Coordinator (Part-Time)

thebreakers93 open roles

Where
Palm Beach, FL, US
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Your applicationOpen nowGuest Relations Coordinator (Part-Time)thebreakers · Palm Beach, FL, US

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 86 days ago

The posting

Job Summary:

The Guest Relations Coordinator is responsible for supporting the guest experience from pre-arrival through departure, assisting with check-ins, check-outs, and all leisure-related guest needs. Coordinators provide prompt, professional service by responding to guest inquiries via phone and email, offering resort and area information, booking reservations, and managing call routing. Strong product knowledge, sales acumen, and proficiency in guest-service software applications are essential. Additional responsibilities include maintaining an individual cash bank, anticipating and responding to guest needs, and supporting a variety of administrative and guest-service tasks. Schedule flexibility is required, including overnight relief training, holidays and weekends.

Qualifications:

- High school diploma or GED required; Bachelor's degree preferred

- Previous experience in customer service, hospitality, or related field

- Strong communication and interpersonal skills

- Proficiency in guest-service software applications

- Ability to multitask and work in a fast-paced environment

- Sales acumen and strong product knowledge

- Schedule flexibility including overnight shifts

Responsibilities:

- Assist guests with check-ins, check-outs, and various leisure-related needs

- Respond to guest inquiries via phone and email

- Provide resort and area information to guests

- Book reservations for guests

- Maintain an individual cash bank

- Anticipate and respond to guest needs

- Support administrative and guest-service tasks

- Receive training for overnight relief shifts

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