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Open nowFirst seen 4 days ago

General Manager (GM)

thehivecareers.co2,874 open roles

Where
Port of Spain, Trinidad and Tobago, Remote
Work mode
Remote
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Your applicationOpen nowGeneral Manager (GM)thehivecareers.co · Port of Spain, Trinidad and Tobago, Remote
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The clock on this job

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Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

The General Manager will lead and oversee all operational, administrative, and strategic aspects of the organization. The role requires a strong background in the technical or recruitment industry, with proven experience managing cross-functional teams, supporting business operations, and building strong client relationships. The GM will also be responsible for creating high-level documents and contracts, as well as implementing effective reporting and analysis frameworks.

Key Responsibilities:

Strategic Leadership & Operations Management

  • Oversee and coordinate all organizational functions including Operations, IT, Sales, Recruitment, and support teams.
  • Develop and execute strategies to improve operational efficiency and business performance.
  • Ensure processes, policies, and procedures are standardized across departments.

Client Relationship & Business Development

  • Build and maintain strong relationships with clients and key stakeholders.
  • Oversee client engagement strategies to ensure satisfaction, retention, and growth.
  • Support sales and recruitment teams in client presentations and proposal development.

Document Management & Contract Oversight

  • Prepare, review, and manage high-level documents including contracts, agreements, and strategic reports.
  • Ensure compliance with legal, regulatory, and internal requirements.
  • Maintain confidentiality and accuracy in all documentation.

Team Leadership & Support

  • Lead, mentor, and support department heads across Operations, IT, Sales, and Recruitment.
  • Facilitate collaboration across teams to achieve business objectives.
  • Drive performance management, training, and professional development initiatives.

Reporting & Analysis

  • Develop and maintain reporting frameworks for operational, financial, and business performance.
  • Analyze data to provide actionable insights for management decisions.
  • Monitor KPIs, identify trends, and implement improvements.

Technical/Industry Expertise

  • Leverage experience in the technical or recruitment industry to guide business strategy.
  • Stay updated with industry trends, market dynamics, and regulatory requirements.
  • Provide thought leadership and strategic input for business growth initiatives.

Qualifications:

  • Bachelor's degree in Business Administration, Management, HR, IT, or related field; MBA preferred.
  • Proven experience (8–12 years) in a senior management role within the technical or recruitment industry.
  • Experience managing cross-functional teams across Operations, IT, Sales, and Recruitment.
  • Demonstrated ability in client relationship management, contract creation, and high-level document preparation.

Key Skills and Competencies:

  • Strong leadership and people management capabilities.
  • Excellent analytical, reporting, and decision-making skills.
  • Exceptional communication and interpersonal abilities.
  • Ability to balance strategic planning with operational execution.
  • High attention to detail and organizational skills.

Performance Metrics:

  • Operational efficiency and cross-functional team performance.
  • Client satisfaction, retention, and growth.
  • Accuracy and timeliness of reporting and analysis.
  • Business process improvement and cost management.
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