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Open nowFirst seen 2 hours ago

Center Associate | Graphic Designer

theupsstore-corporate892 open roles

Where
Waukesha, WI
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Your applicationOpen nowCenter Associate | Graphic Designertheupsstore-corporate · Waukesha, WI

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on theupsstore-corporate's own form.

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: first seen 2 hours ago

The posting

Center Associate | Graphic Designer delivers world-class customer service and design-to-print products to all retail customers - including business owners, corporate professionals, and busy families.

This entry-level graphic design position offers a unique opportunity to build turn-key skills. Centers associates learn how to promote, define, cost, create, produce and supply design and final print work. As opposed to a full-time graphic design position, this job requires a complete approach from idea creation through production to finished product. You must make what you design and design what the customer requires.

The UPS Store provides a variety of services - shipping, returning, package handling, shredding, notarizing, packing, faxing and a variety of mailing tasks. Graphic design is only one small part of a dynamic and fast paced position. If you are looking for a full time graphic design position, this is not the job for you. It is ideal for people seeking to learn business skills and start to build a portfolio of design work and production expertise.

The ideal candidate has a strong desire to learn, a friendly and genuinely helpful demeanor, and a professional appearance. He or she is driven to succeed and is an energetic self-starter and team-player who is trustworthy and a fast learner.

RESPONSIBILITIES

  • Understands and fulfills the needs of walk-in customers and telephone/email inquiries
  • Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
  • Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
  • Takes ownership of customers’ returning, packing, shipping, and/or print problems and offers viable solutions
  • Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed
  • Produces/designs, proofs, and updates materials for print projects using Adobe products
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Prioritizes and optimizes the work load to streamline the production flow
  • Frequently multi-tasks while maintaining extreme attention to detail and high quality control
  • Maintains a clean, organized, and safe working environment
  • May open and/or close the store and perform end-of-day accounting, etc.
  • Takes action to learn NEW products, services, alternative solutions, and industry trends as well as occasionally reviewing/retraining on lesser used services
  • Performs other duties as assigned

QUALIFICATIONS

  • One year of customer service experience required (more preferred)
  • Minimum one year of experience in a print production/graphic design role or a two-year degree in graphic design or a related field
  • Aptitude to learn commercial printing and cutting equipment
  • Able to work weekend days as required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Knowledge and application of printing concepts
  • Good communication and people skills
  • Strong analytical and math skills
  • Highly organized and detail oriented
  • Good project and time management skills
  • Able to work and complete tasks independently in a quick turn environment
  • Able to work collaboratively
  • High energy level
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
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