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Open nowFirst seen 2 hours ago

Part-Time Customer Service Associate

theupsstore-corporate892 open roles

Where
Lake Forest, CA
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Your applicationOpen nowPart-Time Customer Service Associatetheupsstore-corporate · Lake Forest, CA

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: first seen 2 hours ago

The posting

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Some of the perks of joining The UPS Store team!

* Part-time position (20-32 hours)

* Day time retail hours 8:30am-6:30pm

* Flexible hours

*Meal compensation

*Monthly sales incentives in additional to base salary

JOB DESCRIPTION

  • Center Associates provide customer service to customers for all business services. The ideal candidate needs to be:
  • Prompt, reliable, and responsible
  • Weekend availability is a must
  • Strong computer skills and training in applications will be provided.
  • Able to operate independently and be self-driven to complete tasks
  • Excellent written and verbal communication skills
  • Fluent English & Spanish speaking is a plus
  • Able to lift 50 pounds
  • The full-time and part -time positions will be required to work at both of our locations in Tustin and Lake Forest.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned
  • Able to lift 50+ pounds
  • Communicates effectively with customers
  • Prompt, reliable, and responsible
  • Available to work weekdays and weekends.

QUALIFICATIONS

  • Strong computer skills, including Microsoft Office and Adobe Suites
  • High school diploma or GED required

BENEFITS

  • Medical Insurance
  • Flexible Schedule and Daytime hours
  • Uniforms Provided
  • Advancement Opportunities ability to grow within the company
  • Monthly Sales Incentives
  • Company paid Notary and Live Scan / Fingerprinting certification
  • Retail Store day time hours 8:30am - 7:00pm
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