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Open nowFirst seen 5 hours ago

Retail Store Assistant Manager

theupsstore-corporate963 open roles

Where
Greenvale, NY
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Your applicationOpen nowRetail Store Assistant Managertheupsstore-corporate · Greenvale, NY

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: first seen 5 hours ago

The posting

The Retail Store Assistant Manager is responsible for the day-to-day operations of a The UPS Store location. He or she will open and close the center, manage productivity and ensure the center’s team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The Retail Store Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development.

RESPONSIBILITIES

  • Performs personnel management, which includes training and coaching associates
  • Monitors, evaluates, and maximizes customer service delivery and customer satisfaction
  • Oversees Center maintenance, including cleanliness, safety, and organization
  • Manages inventory
  • May open and/or close the store and perform end-of-day accounting, etc.
  • Frequently multi-tasks while maintaining extreme attention to detail and high quality control
  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Maintains a clean, organized, and safe working environment
  • Communicates effectively with customers
  • Performs other duties as assigned

QUALIFICATIONS

  • High school diploma or GED required
  • Excellent communication skills, verbal and written
  • Retail/customer service experience
  • Willing to accept full accountability for Center operations
  • Detail oriented, organized, and able to multi-task
  • P&L experience preferred

BENEFITS

  • Excellent Advancement Opportunities
  • 401(K) with Company Match
  • Performance Bonus
  • Short-term Disability Insurance
  • Flexible Schedule
  • Holidays
  • Paid Time Off (PTO)
  • Paid Vacation
  • Employee Discounts
  • Direct Deposit
  • Paid Training
  • Uniforms Provided
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