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Open nowFirst seen 3 hours ago

Retail Store Manager – Multi-Unit Retail Operations (UPS Store Network)

theupsstore53624 open roles

Where
Huntington Station, NY
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Your applicationOpen nowRetail Store Manager – Multi-Unit Retail Operations (UPS Store Network)theupsstore5362 · Huntington Station, NY

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.9%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: first seen 3 hours ago

The posting

Store Manager – Multi-Unit Retail Operations (UPS Store Network)

Long Island & NYC

Pay: Competitive, based on experience

11-Location, High-Performing Franchise Network

We’re a top-performing network of 11 UPS Stores seeking a strong Store Manager who thrives in leadership, operations, team development, and customer experience. You’ll run the daily performance of a center while being supported by an Operations Manager, Unit Managers, and structured systems.

This is a long-term career role with real advancement — not a typical retail job.

Why This Opportunity Stands Out

You’ll step into an organization with:

  • A dedicated support structure (Ops Manager + Unit Managers)
  • Strong training, coaching, and development programs
  • Clear operational standards, systems, and KPIs
  • Consistent mentorship and real visibility into multi-unit operations
  • Growth opportunities toward Unit Manager, Multi-Unit Leader, or specialty ops roles

What You’ll Be Responsible For

Leadership & Team Development

  • Coach, train, and mentor team members to hit performance goals
  • Build an accountable, engaged, high-energy culture
  • Participate in hiring, onboarding, and ongoing coaching

Operational Excellence

  • Oversee shipping, packing, print, mailboxes, retail, notary, Amazon/Happy Returns
  • Maintain store standards, compliance, and cleanliness
  • Execute daily workflows and ensure smooth store operations

Sales & Customer Experience

  • Drive upselling, engagement, and customer satisfaction
  • Improve key store metrics (ACT, A/G Ratio, Print Sales, Mailbox Renewals)
  • Ensure every customer receives a premium UPS Store experience

Business & Performance Management

  • Analyze performance reports and implement improvements
  • Control labor, supplies, inventory, and operational costs
  • Set daily priorities and maintain strong store execution

Who Thrives in This Role

You may come from:

  • Retail management
  • Hospitality or service leadership
  • Logistics or shipping operations
  • Customer service leadership
  • Assistant manager or manager roles in fast-paced environments

Ideal candidates are:

  • Strong communicators
  • Naturally great coaches
  • Confident decision-makers
  • KPI-driven
  • Positive, reliable, and customer-focused

What We Offer

  • A structured, supported management environment
  • A high-performing, well-resourced network
  • Clear career path & opportunities for advancement
  • Training, coaching, and ongoing development
  • Competitive pay based on experience

Ready to Lead With Us?

If you’re a strong leader with operational discipline and you want to grow within a multi-unit environment, we’d love to connect.

Apply today to learn more.

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