The posting
Key Responsibilities:
- Supervise and manage daily restaurant operations to ensure smooth and efficient service.
- Lead, train, and motivate service staff to maintain high service standards.
- Ensure excellent customer service and handle customer feedback and complaints professionally.
- Monitor food quality, presentation, hygiene, and cleanliness standards.
- Prepare staff duty rosters, assign daily tasks, and monitor staff performance.
- Ensure compliance with Singapore Food Agency (SFA) food safety and hygiene requirements.
- Monitor inventory levels, stock movement, and coordinate with suppliers.
- Assist in ordering food ingredients, beverages, and restaurant supplies.
- Coordinate with kitchen staff to ensure timely preparation and serving of food.
- Handle cashier duties, POS transactions, and daily sales reporting when required.
- Assist management in controlling operational costs and reducing food wastage.
- Ensure proper opening and closing procedures of the restaurant.
- Support management in achieving sales targets and improving customer satisfaction.
- Perform other duties assigned by management.
Job Requirements
- Minimum GCE 'O' Level or equivalent qualification.
- At least 2 years of relevant working experience in the Food & Beverage industry.
- Previous supervisory experience in a restaurant or F&B establishment is preferred.
- Good leadership, communication, and interpersonal skills.
- Strong customer service skills and a positive working attitude.
- Able to work independently and as part of a team.
- Good knowledge of restaurant operations, food hygiene, and safety standards.
- Able to handle customer complaints and resolve operational issues effectively



