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AST Property Manager

Thomas Webb93 open roles

Where
London, United Kingdom
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Your applicationOpen nowAST Property ManagerThomas Webb · London, United Kingdom
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The clock on this job

Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market. Thomas Webb postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: first seen 3 days ago

Thomas Webb median: 1 days open

The posting

Position: Property Manager Location: North West London, NW3 Salary: £35k - £40k Depending on experience Start: ASAP

Responsibilities:

Our client, a well-established London-wide independent estate agent, is looking for an experienced Property Manager to manage a portfolio of approximately 150 properties from their head office in North West London.

Duties and responsibilities:

  • Managing a property portfolio and ensuring landlords and tenants receive a high level of service.
  • Liaising with branches to ensure properties are ready for move-in.
  • Agreeing and managing landlord float funds for property-related invoices.
  • Dealing promptly with routine and emergency maintenance issues, liaising with contractors, landlords, block managers and developers where required.
  • Responding promptly and effectively to internal and external complaints.
  • Processing and authorising contractor invoices and requesting additional funds from landlords where necessary.
  • Ensuring effective communication between the company, landlords and tenants.
  • Ensuring conditions attached to property licences are complied with.
  • Dealing with insurance claims, including liaising with block managers, loss adjusters and contractors and arranging estimates.
  • Inspecting properties, submitting reports to landlords and following up on any works or requirements.
  • Reviewing check-out reports, quantifying deposit deductions and liaising with landlords and tenants to negotiate agreements.
  • Submitting disputes to the Tenancy Deposit Scheme where necessary and responding to tenant disputes.
  • Maintaining clear communication between Property Management, Lettings, Accounts and overseas offices.
  • Working as part of the team to ensure landlords' and tenants' needs are met and excellent customer service is maintained.
  • Ensuring ARLA Propertymark guidelines are followed.

Property Manager Specification:

  • Ideally ARLA Propertymark qualified to Level 3, although this is not essential.
  • Minimum 4 years' experience in a similar property management role.
  • Experience dealing with maintenance issues, inspections, deposits and the Tenancy Deposit Scheme.
  • Basic knowledge of heating and hot water systems, plumbing and electrical matters.
  • Strong knowledge of Microsoft Word, Excel and Outlook.
  • Excellent written and verbal communication skills.
  • Strong organisational skills and attention to detail.
  • Ability to problem solve, prioritise and manage time effectively.
  • A strong focus on customer service and delivering the right results.
  • Ability to work effectively as part of a team.

Should you wish to apply for this Property Manager position, please submit your CV along with a covering letter detailing your suitability for the role.

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