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Open nowFirst seen 31 hours ago

Day Concierge

Thomas Webb93 open roles

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Your applicationOpen nowDay ConciergeThomas Webb

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market. Thomas Webb postings stay open a median of 1 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: first seen 31 hours ago

Thomas Webb median: 1 days open

The posting

- position filled - no longer accepting applicants



Job Title: Day Concierge Luxury Residential Development Location: Canary Wharf Hours: full time, 4 days on, 4 days off, 7:30am - 7:30pm

Thomas Webb is a leading recruitment consultancy dedicated to connecting exceptional talent with prestigious clients. We are currently seeking exceptional candidates experienced in delivering 5 star services to to work at a Luxury Residential development in Canary Wharf.

As the first point of contact for residents and visitors, the Day Concierge will play a crucial role in delivering exceptional service and ensuring the smooth operation of the building's front-of-house services.

Key Responsibilities:

  • Warmly welcome and assist residents and guests, providing a high level of customer service.
  • Manage and log deliveries and collections, notifying residents promptly.
  • Handle key access requests using the Traka key system, ensuring security protocols are followed.
  • Address resident queries and report maintenance issues to the appropriate teams.
  • Provide information and recommendations about local amenities and services in the Canary Wharf area.
  • Oversee the booking and preparation of communal facilities, ensuring they are clean and ready for use.
  • Support private events in communal areas, coordinating with residents and external providers.
  • Conduct regular patrols of the building, reporting any defects or safety concerns.
  • Act as the primary contact for out-of-hours emergencies, such as leaks or power outages.
  • Perform Fire Marshal duties during emergencies

Requirements:

  • Previous experience in a concierge, front-of-house, or customer-facing role, preferably in a residential setting.
  • Strong communication and interpersonal skills.
  • Excellent attention to detail and organizational abilities.
  • Ability to remain calm and professional under pressure.
  • Proficiency in using concierge systems and Microsoft Office applications.
  • A proactive approach to problem-solving and a commitment to delivering outstanding service.?
  • Knowledge of the local area and amenities

Please note that due to the high volume of applications, only shortlisted candidates for this Day Concierge role will be contacted.



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