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Open nowFirst seen 32 hours ago

Night Concierge

Thomas Webb93 open roles

Where
London, United Kingdom
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Your applicationOpen nowNight ConciergeThomas Webb · London, United Kingdom
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15.1% of postings close within 7 days. Measured by our own scanner across the market. Thomas Webb postings stay open a median of 1 days.

Share of postings closed within
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  2. 6.5%3 days
  3. 15.1%7 days
This job: first seen 32 hours ago

Thomas Webb median: 1 days open

The posting

Night Concierge – Luxury Residential Development

Location: Vauxhall- London Salary: £31,800 per annum Rota: Pitman Rota (12-hour shifts)

We are seeking a polished, proactive, and service-driven Night Concierge to oversee night operations at a luxury residential development in Canary Wharf. As the face of the development during night hours, you will ensure a seamless resident experience, maintaining a safe, welcoming, and professional environment throughout the night.

Key Responsibilities:

  • Greet and assist residents and guests with warmth, professionalism, and discretion
  • Act as the first point of contact for all enquiries and concerns
  • Maintain accurate records for residents, visitors, and contractors
  • Receive, log, and securely manage resident deliveries and parcels through internal systems
  • Oversee key handling, ensuring accurate and secure management at all times
  • Conduct regular patrols to ensure a safe and secure environment
  • Monitor CCTV and promptly report any incidents, defects, or safety concerns
  • Respond calmly and efficiently to emergencies and out-of-hours incidents, following approved procedures
  • Assist with move-ins, move-outs, and amenity bookings
  • Provide helpful recommendations for local services, restaurants, and amenities in the Canary Wharf area
  • Liaise with contractors and internal teams to support smooth operations and effective handovers
  • Escalate maintenance issues or resident concerns to the appropriate teams

Candidates in a hotel receptionist/ admin heavy front office position, in a luxury environment would be preferred for this role.

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